Service Dispatch Coordinator

Service Dispatch Coordinator

EMCOR Services Combustioneer is a wholly-owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Founded in 1929, Combustioneer offers complete mechanical contracting services from engineering, design, installation and service to HVAC, plumbing, process piping systems, refrigeration and building automation for commercial, institutional and industrial clients.

Job Title: Service Dispatch Coordinator

Job Summary: EMCOR Services Combustioneer has an immediate opening for a Service Dispatch Coordinator in Lanham, Maryland. This position will be responsible for assisting operations and functional leadership in compliance with company policies, procedures and documentation. Service Dispatch Coordinator will report directly to the Division Manager.

Essential Duties and Responsibilities:

• Manage daily incoming calls for the division
• Issue purchase orders and sub agreements to suppliers and subcontractors as requested by managers and technicians
• Match vendor invoices to POs and submit for manager's approval
• Process procurement card purchases and maintain accurate records for division's cardholders
• Set up and maintain files for projects, service contracts, and work orders
• Process customer billings for service and project work on a weekly and monthly basis
• Process weekly payroll and maintain accurate payroll records for the division
• Assist with preparing monthly reports and meeting materials
• Assist with customer bids
• Assist with coordination of safety, compliance, and other training
• Assist accounting department with annual audit requests and other compliance and research projects
• Assist with onboarding new technicians
• Prepare standard and ad hoc reports for management, as required
• Provide administrative support to division's managers and technicians
• Handle mailing, filing, scanning, and other office duties for the division
• Other duties as assigned

Qualifications:

• Associates Degree, or equivalent combination of education and experience.
• Three (3) years in an administrative assistant's function; Microsoft Office, Adobe and ERP system experience preferred.
• Outstanding communication and multitasking skills as well as handling high number of phone calls and emails from both external customers and internal stakeholders required
• Demonstrated proficiency with Microsoft Word and Excel
• Experience with mean pivot tables, charts, data manipulation, light data modeling and formulas preferred
• Previous experience with Industry Trade Services / Construction or similar industry desired
• Strong written and verbal communication, self-motivated and interpersonal skills
• Must have extreme attention to detail, experience handling sensitive and confidential data, superior organizational skills and multitasking ability to meet overlapping deadlines.
• Highly motivated with ability to adjust to changing priorities in a fast-paced environment.
• Must have professional and welcoming attitude and experience managing a processional office
• Experience in HVAC service environment

Compensation Range: $24 - $30

Other Compensation: none

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.