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Service Delivery Center - QA Automation Tester - Senior, Charlotte

EY

Company : EY

Location : Charlotte, NC, 28202

Posted Date : 1 October 2025

Job Details

Service Delivery Center - QA Automation Tester - Senior, Charlotte

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Service Delivery Center Senior Financial Services Organization QA Automation Tester

EY is the only professional services firm with a separate business unit ("FSO") that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Opportunity

Innovation and automation are at the heart of what we do every day. You must stay on the leading edge of technology and use it to create bespoke solutions to solve problems for our clients. Specifically, your mission will be to design, build, deploy and customize complex technical solutions to accelerate and streamline software application delivery and system integration projects.

Most of our projects are built in Java but you will also be exposed to different technologies including web (Angular, React, etc), other languages (.NET, python, etc), web/microservices and databases. A key part of innovation is using the right tool for the job so you'll always have opportunity to learn and leverage new technology as it comes out such as machine learning, natural language processing (NLP) and data analytics. Our clients look to us to solve their problems not just deploy software they could do themselves so this means you'll be expected to build custom frameworks, tools and utilities such as custom automation drivers, JSON and XML parsers, integrations between tools and extend existing frameworks to provide new, cutting edge technologies.

Most of our work is specifically aimed at accelerating and enhancing software testing. Manual testing can be inefficient and many of today's complex systems and technologies can't be tested manually. Even traditional automated testing is outdated so it's our job to build new tools and technology to do it better.

Your Key Responsibilities

  • Works directly with the client engagement and delivery center leadership teams on executing the Engagement Management Framework
  • Conduct tests and undertake analysis of results to ensure that software meets or exceeds specified standards and/or client requirements
  • Planning, designing and implementing tools or assets to solve complex problems, including primarily custom Java-based tools and frameworks
  • Developing client relationships across multiple levels and support sales efforts
  • Contributes consistently to the development of technical solutions throughout the solution delivery center
  • Leads team meetings (e.g., status meetings)
  • Provides detailed review of team's work product (i.e., associates and analysts)
  • Produces high-quality deliverables with no supervision

To qualify, you must have

  • Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 3 years of relevant work experience
  • Passion and interest for solving problems using technology
  • Seeing problems as challenges and opportunities, not roadblocks
  • Technical knowledge with all aspects of the software lifecycle including design, architecture, development and testing
  • 3 years of experience and strong knowledge in Java and OOP concepts
    • Knowledge in common Java libraries and concepts such as linked hash maps, serialization, etc
    • Experience in Java development and architecture best practices
  • At least 2 years of experience with test automation using tools such as Junit, Selenium, RESTAssured, Karate
  • Experience on API integrations with hands on experience in implementing API and integration automation processes
  • At least 2 years of experience with at least 3 of these concepts:
    • Design, implementation and usage of complex test automation frameworks
    • Data querying (Example: SQL)
    • Data analytics and statistics (variant distribution, data sampling, trend analysis, predictive modeling or forecasting)
    • Any sub-area or use case of Artificial Intelligence (machine learning, natural language processing, etc)
    • CICD implementations and tools (example: Jenkins, Ansible, GitLab)
  • Working knowledge in web technologies such as Angular, React, HTML/CSS, etc
  • Innovative and creative mind to think outside of the box
  • Resourceful and able to find possible solutions to problems individually and within a team
  • Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment
  • Sharing your knowledge and developing engagement tools and enablers to build capability for the practice
  • Developing client relationships across multiple levels and support sales efforts
  • Effectively leading and mentoring others technically and professionally

Ideally, you'll also have

  • Certifications or degree specializations in application development, analytics, test automation or artificial intelligence preferred
  • SonarCube experience is a plus

What we look for

We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you'll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you're serious about progressing and ready to take on some of our clients' most complex issues, this role is for you.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now.

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