Service Cashier/Administrator

Service Cashier/Administrator

The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership.

Day-to-Day Responsibilities

Inspect every service repair order and/or parts invoice for proper completion and accuracy

Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies

Calculate the materials charge applicable for each order

Calculate the taxes to be charged on the categories of goods or services taxed in the local area

Collect the total retail charges from the customer in cash, check or authorized charge account

Provide the customer with the proper change and/or receipt

Complete the accounting section of the repair order as directed by the controller

Update the customer's service history file according to the procedures specific to the department's service history system

Deliver to the accounting department all repair orders and parts invoices closed during the business day

Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid, and direct customers to where they may find their vehicle

File repair orders as directed by the service department manager

Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available

Control and turn into the business office any sublet bills associated with the repair orders

Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines

Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers

Perform any other administrative tasks as directed by management

Requirements for This Job

High school diploma or equivalent

Ability to read, write, add, subtract, divide and comprehend written instructions and information

6-12 months previous work experience (preferred)

Demonstrated customer service skills

Demonstrated communication and interpersonal skills

Previous industry experience (preferred)

Exciting Benefits and Perks Await You:

Competitive compensation and 401k matching

Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.