Senior Trainer

Senior Trainer - Acute Coding

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Trainer is a subject matter expert in acute coding that effectively develops and delivers the standardized onboarding education of new hires for the middle revenue cycle coding services operational team with a focus on best practice workflows, client coding guidelines, baseline assessments and industry standard revenue cycle topics to expedite a team member to a productive state while fostering a positive learning environment. Provides continuing education supporting medical coders to stay updated with evolving regulations, coding guidelines, and payer requirements, continuing education credits required for professional credentialing maintenance and industry topics for career development. Provides guidance, support, and industry expertise to support the audit and compliance process.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Develop, deliver, and maintain a standardized educational program for the onboarding of new hire within middle revenue cycle coding operational team ensuring a timeline and efficient methodology while achieving coding operational strategic organizational objectives
• Develops all educational materials and coding aids for both formal training and use by coders in daily work
• Assist in the oversight, maintenance, and consultative expertise on the centralized content management learning community for acute coding operations OLC/TI toolset
• Develop and provide educational programs to assist coders in updated regulatory requirements, coding guidelines, payer requirements, and updated coding topics in large group settings, individual settings, and/or a focused group
• Assist with the conducting educational programs to assist coders in meeting continuing education (CE) requirements
• Assist with the development of education strategies to improve the success rate of pre-bill and triannual audit scores
• Initiative-taking training engagement based on QA opportunities identified
• Provide educational support for coders following audits through healthstream assignments, directed study and/or instructor-led education
• Ability to review and interpret client coding guidelines (CCGs) for training delivery unique to the client
• Develops all educational materials and coding aids for both formal training and use by coders in daily work
• Identifies and evaluates innovative educational methodology that may be appropriate for the targeted audience; incorporates new methodology as appropriate to enhance and update the effectiveness of education and skills development programs
• Serves as a technical resource for all involved personnel; ensures that information is accurate and current, meeting professional coding standards
• Develops and implements a comprehensive educational plan for all coding roles
• Acts as a key resource and mentor for others in the coding organization
• Collaborate with resources (e.g., business leaders, instructional designers, SMEs, business leadership) to facilitate development of appropriate learning objectives and curricula
• Ability to work on multiple items/projects at once
• Effective in using relevant computer systems and software (LMS toolset, MS Office)
• Possess strong written, verbal, communication, and presentation skills
• Maintain patient, team member, and employer confidentiality; comply with all HIPAA regulations
• Other duties and responsibilities, not specifically described, may be defined, or assigned from time to time, consistent with knowledge, skills, and abilities of the incumbent by management

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Professional licenses(s) and/or certification(s) of acute coding through AHIMA or AAPC (RHIA, RHIT, CCS, COC, CPC, CCS-P)
• 5+ years of acute coding experience in large multi-specialty hospital, hospital system, or equivalent health related organization
• 2+ years of experience in delivering coding education
• Advanced knowledge of acute coding classifications, coding guidelines, coding conventions, and payment methodologies
• Working knowledge of regulatory developments involving agencies such as CMS, AHA, DHS, and Joint Commission influencing coding practices
• Proficiency with MS Office applications, middle revenue cycle industry standard technologies, and electronic health record (EHR) systems
• Demonstrated effective communication skills (both written and verbal)
• Proven excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Demonstrated ability to establish positive working relationships, effectively manage competing priorities, and accurately complete highly detailed work

Preferred Qualifications:

• Experience working in team environment and/or developing teams
• Knowledge of curriculum development and preparation procedures
• Proven ability to identify and interpret strategic and operational education/development needs
• Demonstrated ability to contribute to the design, development, implementation, and evaluation of education plans, curricula, and methodology
• Proven ability to share knowledge in an effective way that enhances learning and application of new skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.