Senior Specialist, Global Product Management - Payment Reconciliation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Global Product Management - Payment ReconciliationThe Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation.
This Product Management role is part of New opportunities pillar for Payment Reconciliation data solutions. This person will support building and commercializing training content for our new initiative called OR pro. They will also drive key activities including competitor analysis and analysis for Go-to-market activities like pricing models, revenue estimation, KPI analysis etc.

Role
• Support commercialization and GTM activities for new and existing products, ensuring maximum customer value delivery and revenue realization.
• Conduct analysis and research , gather data points around whitespace opportunities to unlock new growth areas across markets and customer segments.
• Synthesize customer data and input to expand business
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Drive and build trainings materials on relevant reporting content.
• Effectively communicate data insights and their relevance to the business context

• Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement

• Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development

All About You
• Product management experience preferably in Payments / financial services industry experience is required.
• Critical thinking and analytical skills to solve complex problems.
• Highly experienced in conducting data analysis to support commercial activities of a product business
• Strong experience with analytical solutions designed for payments or a related financial services sectors preferred
• Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets
• Strategic mindset to solve complex and ambiguous problems
• Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests
• Experience of developing and driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives
• Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
• Experience with AI products is a plus
Bachelor’s degree in business or relevant experience
#AI3Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

O'Fallon, Missouri: $99,000 - $158,000 USDPurchase, New York: $114,000 - $182,000 USD