Senior Sales and Service Plumbing Technician

Responsive recruiter
Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

About Us: At 1-Tom-Plumber, our mission is simple: deliver exceptional service, protect homes, and empower our people to grow into industry leaders all while bringing the dynamic value of our brand to every doorstep We do this by combining diagnostics, sales, and service into a seamless process that delivers real solutions and empowers clients to make well-informed choices. We're not just another plumbing company fixing leaks - we're THE emergency plumber Long Island relies on 24/7, backed by the strongest brand and boldest promise in the market.
We're seeking a skilled, client-focused, and leadership-minded Senior Sales & Service Plumbing Technician who takes pride in their craft, lifts others up, and helps drive the future of our team. This is your chance to wear the pink & black as a role model, mentor, and trusted expert - representing both our brand and our standard of excellence.
The Role
This is more than a plumbing position - it's a leadership and development role that blends technical expertise, team mentorship, and high-level service. You will handle complex plumbing jobs, support technicians in the field, and run weekly training sessions to sharpen our team's skills. You'll also serve as Manager on Duty , ensuring our plumbers have the support they need from estimating through completion. You'll set the tone for what professionalism looks like at 1-Tom-Plumber - every call, every client, every job.
In Your First 12 Months, You'll Focus On:

• Delivering "5-Star " client experiences through expert diagnostics, communication, and craftsmanship.
• Leading and training - owning the onboarding process for new plumbers and running weekly hands-on technical trainings.
• Serving as Manager on Duty (MOD) on a rotating schedule - guiding technicians through job estimates, troubleshooting, and solution recommendations.
• Driving consistent sales results , producing a minimum of $50,000 in monthly revenue through diagnostics and completed work.
• Supporting technicians in real time to ensure quality control, safety, and adherence to company processes.
• Partnering with dispatch and operations to maintain efficient schedules, transparent communication, and high team morale.

Who You Are:

• Leader & Mentor: You elevate others through guidance, patience, and accountability.
• Client-Focused Pro: You know how to connect, reassure, and build lasting relationships.
• Sales-Minded Technician: You see diagnostics and recommendations as opportunities to provide real solutions.
• Trainer at Heart: You enjoy teaching, coaching, and sharing knowledge to help others grow.
• Calm Under Pressure: You handle after-hours calls and complex situations with confidence.
• Team-Driven: You thrive on collaboration and believe that collective success is built one job at a time.
• Tech-Savvy & Organized: You're comfortable using mobile apps, digital forms, and dispatch systems to stay efficient.

Pay Rate: This position has a range of $35-$40 per hour and comes with benefits and a highly incentivized bonus program. Compensation: $35.00 - $40.00 per hour
Since 2019, our independently owned & operated Long Island, NY organization has provided valuable and varied services to local home owners, businesses, and property managers. Our reputation in the marketplace continues to build, as we are known for high quality work and extraordinary client experiences. We are fully licensed as Home Improvement Contractors in Nassau, Suffolk, and NYC serving the Residential & Commercial public alike.
Our local brands serve many needs on Long Island, particularly:
1-TOM-PLUMBER (Farmingdale, NY)
The plumber whose name is his number! Our 24/7 emergency response business model separates us from the crowd, as we are literally always on standby to prevent flooding and stop plumbing problems in their tracks. From drain cleaning to water leak repairs and everything in between, "Tom" is only ever a phone call away.
UNITED WATER RESTORATION GROUP (Islandia, NY)
We specialize in 24/7 emergency service response for water damage, fire & smoke restoration, hazardous clean-up, asbestos and mold remediation services. As major-league cleaners and problems solvers, we navigate insurance loss projects from start to finish.
The "BoomZeal Philosophy" is centered around our Company Values:
• SOLUTION-ORIENTED
• COLLABORATIVE
• ACCOUNTABLE
• RESILIENT
• DYNAMIC!
Are YOU one of US?