Senior Product Manager, BNPL

Senior Product Manager, BNPL

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Product Manager for BNPL do at Fiserv? Every day, Clover, a Fiserv company, powers payment services for hundreds of thousands of merchants in multiple countries around the world. Behind the scenes, we operate a cloud platform providing payment processing, storage, and collaboration for merchants, application developers, service providers, and our merchants' customers. Our devices and platform form the backbone of millions of payment interactions between merchants and their customers daily. We've built a reputation as a leading innovator by being first to market with important new payment capabilities, and we're committed to continuing that trend by offering cutting-edge solutions like Buy Now Pay Later (BNPL) at the point of sale.

As a Product Manager for BNPL Payments, you'll be responsible for managing the suite of BNPL products and integrations that Clover provides to merchants, enabling them to offer flexible payment options to their customers. You'll play a pivotal role in expanding Clover's payment capabilities, allowing merchants to increase sales and customer satisfaction by adopting this rapidly growing buy now pay later payment method.

You'll be responsible for understanding the evolving landscape of BNPL providers, merchant needs, and consumer preferences. This includes creating product plans to integrate and optimize BNPL solutions within the Clover ecosystem, ensuring they are seamless for both merchants and their customers. You'll have the opportunity to work in one of the fastest-growing segments of the payments industry, helping to drive the development, integration into multiple BNPL providers and commercial launch of BNPL products, create compelling product marketing materials, educate various sales channels about new features, and contribute to the success of the product.

This role requires you to be technically conversant with payment integrations, APIs, and the underlying technology supporting BNPL solutions. You will work closely with third-party BNPL providers, and must be comfortable with the technical aspects of integration technologies. At the same time, you must have an ability to think strategically about how BNPL offerings relate to Clover's overall business and market position. In addition, you must also understand the current landscape of payment industry players, including issuers, acquirers, processors, gateway providers, payment networks, and crucially, BNPL providers. Finally, you must possess well-honed communication skills, and be comfortable presenting to executives, customers, and partners.

What You Will Do:

• Track payments industry trends, standards, and competition as they relate to Buy Now Pay Later (BNPL) solutions, merchant adoption, and consumer behavior.
• Own the product strategy and roadmap for BNPL payment options at Clover.
• Help build business cases for new BNPL products, services, and features.
• Define detailed user stories and requirements for your BNPL products and services, focusing on merchant and consumer experience.
• Collaborate with BNPL providers, engineering, quality assurance, operations, and other stakeholders to define, deliver, and maintain the roadmap for robust BNPL payment products.
• Work with marketing staff to effectively package your BNPL products and create marketing collateral and other materials.
• Train sales channels on your BNPL products and their value proposition for potential merchants.
• Consult with merchants and partners to create combined solutions that effectively integrate BNPL into their operations.
• Analyze merchant and consumer feedback to continually improve the BNPL experience on Clover, focusing on ease of use and conversion.
• Define and track KPIs as they relate to merchant adoption, usage, and the overall success of your BNPL payment products.

What you need to have:

• 5+ years of experience in product management, with a focus on payment technologies
• Degree in Computer Science, Technology, or Business in related fields, MBA preferred
• Experience with or deep understanding of Buy Now Pay Later (BNPL) solutions and providers
• Experience with Agile development methodologies
• Experience creating and nurturing corporate partnerships, especially with payment providers
• Ability to clearly communicate complex technical specifications to clients and implementation teams
• Ability to clearly communicate product descriptions, value propositions, and roadmaps to business personnel
• Capability to analyze data and make data-driven decisions

Travel required: An ability to travel locally and internationally on occasion (10%)

Salary Range $100,000.00 - $162,000.00 These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.