Senior Phlebotomist (PUYALLUP)

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Under general supervision, the Sr. Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs. The Sr. Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high-quality patient care.

Primary Responsibilities:

Venipuncture and specimen collection:

• Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
• Maintain a clean, safe, and efficient work environment
• Process and prepare specimens for testing and transport
• Troubleshoot and resolve issues related to specimen collection, testing, and equipment
• Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
• Instruct patients in post-phlebotomy care
• Properly dispose of bio-hazardous and sharps materials
• Obtain specimens for microbiology testing
• Perform electrocardiograms (EKGs) and other miscellaneous services
• Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
• Always follow the venipuncture standard of work (SOW)
• Always follow the processing standard of work (SOW) including positive identification of all patient specimens

Perform waived and moderate complexity laboratory testing:

• Performs both waived and moderate complexity laboratory testing, including microscopy
• Maintain accurate records of patient information, test results, and laboratory procedures
• Perform quality control and calibration procedures to ensure the accuracy and reliability of test results
• Participate in quality assurance and quality control activities including proficiency testing
• Always follow the resulting standard of work (SOW)
• Always follow the processing standard of work (SOW)
• Participate in competency assessment
• Follow The Everett Clinic (TEC) lab procedures and guidelines
• Follow the Calling Critical Value policy

Customer Experience:

• Interact with patients and healthcare providers in a professional and compassionate manner
• While registering patients, always follow the reception standard of work (SOW)
• Problem solves efficiently and promptly
• Locate missing lab orders and specimens
• Competent and efficient phone skills

Duties integrated into all job functions:

• All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients
• Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
• Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic
• Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction
• Must follow written and oral instructions and complete routine tasks independently
• Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements