Senior Network Engineer L3 support

Senior Network Engineer

We are seeking a Senior Network Engineer who will be involved in design, installation, configuration, and tier-3 support of interconnected LAN, WAN, WLAN, and IPT. The role requires the ability to effectively operate in a blended environment of business and technical personnel of various levels across the global organization to monitor and analyze network performance, ensuring operational efficiency, integrity and maintenance of capacity and initiate corrective actions as necessary to address gaps.

Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

In this role, you will:

• Lead global network team in establishing standards for LAN and WLAN devices and associated connectivity. This includes configuring & support of physical and virtual network devices, while maintaining accurate network documentation.
• Lead level 3 troubleshooting and decisive problem solving for recovery of network functions from failure or degradation, including switching, routing, telephony, and telecom circuitry with both on premise infrastructure and public cloud where applicable.
• Perform root cause analysis to eliminate reoccurring incidents and provide on-call support as needed.
• Drive coordination and collaboration working with 3rd party service providers to accomplish wide area network and global data center service and operational goals.
• Work with internal customers to interpret, clarify, and implement change requests on network-related solutions. Analyze user or facility requirements, evaluate options, recommend solutions and manage the implementation of a network associated system.
• Assist in assigned business or IT projects to drive network operational and/or improvements. Provide accurate, reliable status updates to management for network support or projects.
• Provide technical leadership on the evaluation, selection, design, installation, and administration of IT products and solutions with security features/functions/requirements as they come and go within the environment.
• Perform other assigned operational duties.

What you'll need to succeed (required skills):

• 10+ years of experience in a technical role with level 3 issue resolution experience.
• Must have a bachelor's degree in a technical discipline or equivalent experience in Network Operations.
• Understanding of WAN communication protocols (TCP/IP); static and dynamic routing protocols (such as BGP, OSPF, EIGRP)
• 5+ years' experience in route/switch, SD-WAN deployment, operational and support experience in international environment.
• Familiar with cloud and infrastructure components and internet-exchange point (IXP) (server, storage, network, data, etc.) to deliver end-to-end cloud infrastructure architectures and designs and recommendations. Knowledge of multi-cloud providers such as Azure, AWS, Google, etc.
• Understanding and skill at enterprise-level design and troubleshooting of local area networks, hardware, cabling and network applications.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you'd be helpful to this role.

Applications will be accepted until Oct 13th, 2025. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.