Senior Mortgage Warehouse Specialist

Job Title:
Senior Mortgage Warehouse Specialist

Location:
Biltmore

What you'll do:
This position will be part of the Warehouse Lending Division and part of the Collateral Group. Our Warehouse Lending Division provide and support mortgage banking to companies with short-term, secured revolving credit that enables mortgage bankers to fund and inventory residential mortgage loans until they can be purchased by permanent investors. As a Senior Mortgage Warehouse Specialist, you'll be responsible for providing and supporting mortgage banking to companies with short-term, secured revolving credit that enables mortgage bankers to fund and inventory residential mortgage loans until they can be purchased by permanent investors. You'll support Warehouse Lending Operations and ensure the loan operation activities run smoothly and efficiently; including certifying the quality of collateral funding packages and effectively monitor customer collateral while providing high level of customer service to internal and external customers. In your role you'll review a large volume of mortgage transactions, reviewing data and documents to ensure documents meet expectations. Respond to customer inquiries via written and verbal communication. You'll utilize your superior customer service skills to help exceed customer expectations.

• Responsible for supporting the Mortgage Warehouse Operations Manager in certifying the quality of collateral packages, including reviewing for appropriate documentation and filing of key loan documents into storage.
• Actively participate in shipping of collateral packages to investors, including pulling loan files from storage. Prepare shipping labels and ensuring documentation accuracy and quality control reviews. Running daily reports to ensure collateral location is confirmed, as expected.
• Provide superior customer service and appropriate follow-up with institutional customers and Bank business partners to create a successful, sustainable operation of the Warehouse Lending group.

What you'll need:

• 3+ years of related experience in Loan Administration or similar field.
• High school diploma required.
• Available to physically work in the office five days a week.
• Strong knowledge of general banking operations, real estate process and corresponding documentation.
• Strong knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• High volume, transactional based operational background is a plus.
• Ability to multitask and work in a fast-paced environment, while maintaining an attention to detail.
• Strong organizational and time management skills. Effective oral, written and interpersonal communication skills.
• Advanced skills and knowledge of computer terminal operations; including Microsoft Teams, Excel, Word, PowerPoint, Outlook.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

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