Senior Marketing Operations & Technology PMO Manager

Senior Marketing Operations & Technology PMO Manager

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Position Overview

The Marketing Operations and Technology team provides the platforms, people, and processes necessary for Global Marketing to plan, execute, and optimize global integrated campaigns at scale and accelerate visitors through stages of the buying cycle. We are looking to hire a Sr. Marketing Operations & Technology PMO Manager who will play a pivotal role in driving efficiency, scalability, and performance at Cloudflare. You'll partner closely with cross-functional teams within Marketing and in Partner, Legal, IT, Procurement, BI and Operations to ensure alignment and effectiveness.

Key Responsibilities

Process Optimization Develop and manage scalable workflows, systems, and processes to support marketing initiatives. Oversee campaign execution frameworks and ensure consistency across global teams. Evaluate and improve lead management processes, including lead scoring, routing, and nurturing. Data & Analytics Deliver actionable insights and recommendations to enhance campaign effectiveness and drive business outcomes. Collaborate with the business intelligence team to integrate marketing data into enterprise reporting. Technology Management Ensure tools are effectively integrated and utilized. Evaluate and implement new technologies to enhance marketing capabilities. Project manage high visibility, cross-functional and transformative initiatives like AI. Collaboration & Communication Partner with revenue operations and enablement teams to ensure seamless alignment between marketing and sales. Work closely with demand generation, field, and product marketing teams to support campaign execution. Communicate operational performance and insights to leadership and stakeholders. Develop annual and quarterly plans and ensure strategic projects are prioritized and executed on time, on budget and meeting intended goals.

Qualifications

Required Bachelor's degree in marketing, business, or a related field; MBA preferred. 10+ years of experience in marketing operations at a high growth Enterprise SaaS organization. Deep domain expertise with integrated B2B marketing, lead & pipeline management, multi-touch attribution, email marketing, data strategy & governance, and system integration. Expertise in marketing automation platforms (e.g., Marketo, Salesforce, Demandbase) and CRM systems. Strong background in data analysis, performance measurement, and marketing attribution.

Preferred Knowledge of cloud technology or cybersecurity industries. Strong project management skills with the ability to manage multiple priorities simultaneously. Exceptional communication and presentation skills.

This role is eligible to participate in Cloudflare's equity plan.

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.