Senior Manager, Solutions Architecture (Data Security Pre-sales)- Remote

Senior Manager, Solutions Architecture (Data Security Pre-Sales) - Remote

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.

Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face things like data publishing, data consumption, data governance, and infrastructure management we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.

We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Solutions Architect, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.

Key Areas of Focus for Solutions Architects:

• Trusted Advisor
• Customer Ambassador
• Demonstrate Value
• Thought Leadership
• Subject Matter Experts
• Pre-Sales & Post-Sales
• Solution Oriented
• Channel Partnership

Key Responsibilities for This Role:

• Cultivates trust and builds relationships with customers by identifying, documenting, and measuring pain points and desired business outcomes.
• Effectively advocates and represents the voice of customers to influence organizational objectives, product roadmaps and to improve the overall customer experience.
• Manages relevant customer activity, identifies risk and growth opportunities, and partners with internal teams to mitigate risks or close opportunities.
• Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc..
• Serves as a knowledge resource and escalation point for coworkers and customers.
• Autonomously works through complex situations and ambiguous environments by building mechanisms and solutions to close gaps and grow the business.
• Leads cross-functionally to achieve organizational objectives, including the attainment of targets for customer solution needs, product fit, product growth and evolvement.
• Leads high customer satisfaction through the use of data and proactive solutions.
• Productively challenges the status quo with clarity, identifying and proposing different approaches and solutions.
• Conducts periodic check-ins with customers to ensure product fit and to align on ways to drive more value together through technical solutioning.
• Develops and maintains technical support procedures and policies.
• Builds credibility and trust within the team and with our business customers and stakeholders.
• Drives architecture/design reviews for our customers focused on business requirements, and as needed, designs, plans and manages architectural projects.
• Analyzes, defines and documents requirements for data, workflow, logical processes, hardware and operating system environment to support customer needs.
• Works with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.
• Stays current with new technology options and products, evaluating which ones would be a good fit for the customer or even a good fit for Capital One to develop.

Basic Qualifications:

• Bachelor's degree or Military experience
• At least 4 years of experience with design, implementation, or consulting experience of distributed applications
• At least 3 years of experience in infrastructure architecture, database architecture and Data Security
• At least 3 years of experience with cloud platforms (AWS, GCP, Azure)

Preferred Qualifications:

• Master's Degree in Computer Science, Engineering, or Information Technology
• Strong working knowledge of Kubernetes.
• Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers
• High level of comfort communicating effectively across internal and external organizations
• Ability to understand API design and integration
• Demonstrated ability to adapt to new technologies and learn quickly
• Experience working within software development or Internet-related industries
• History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises
• Ability to understand B2B sales process and client relationship management
• Ability to understand security frameworks (NIST, ISO)
• Ability to understand cryptography and data encryption methodologies
• Demonstrated ability to understand tokenization and data security technologies

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solution Arch McLean, VA: $225,400 - $257,200 for Sr. Manager, Solution Arch Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.