Senior Manager, Retail Technology Product Management

Senior Manager, Retail Technology Product Management

Imagine what you could do here! The people here at Apple don't just create products they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The Retail Technology Team is looking for a dynamic, energetic, and technical leader to oversee the Product Management team responsible for the portfolio of technology that goes into supporting our stores worldwide. In this role, you will lead a global team of Product Managers responsible for all of the customer- and employee-facing technology in Apple Retail Stores around the world. You will cultivate a culture of rapid learning, iteration, and innovation. You will work cross-functionally with partners across Apple and Retail, including Product, Engineering, Field, Operations, Engagement, Marketing, and others. You'll lead in a variety of ways - energy, action, expertise, relationships, and collaboration with the goal of building the greatest Retail experiences on earth.

Responsibilities

• Continuously explore and stay informed on emerging technologies including AI/ML, customer interactivity, operational systems, and fulfillment
• Synthesize technology trends into a multi-year execution plan for Apple Retail Technology
• Use data-drive insights to inform decision making and track progress towards goals that align with Apple's broader strategies
• Write technical requirements and develop ideas through scenarios, user flows, motion studies, and prototypes
• Inspire and develop an energized and fulfilled high-performing team that delivers an ambitious technology roadmap characteristic of Apple's quality and execution culture

Minimum Qualifications

• 10+ years of experience in hardware/software and/or product management, with a focus on consumer products or retail
• 7+ years proven experience managing teams, with some experience managing leaders, to deliver technology initiatives that support complex systems and platforms.
• Proven success navigating fast-paced, dynamic environments with a balance of strategic vision and hands-on execution
• Experience with applications of AI/ML across multiple use cases
• BS in computer science, electrical engineering or equivalent applicable degree.

Preferred Qualifications

• Hands-on systems engineering and/or architecture experience developing hardware, software, and systems
• Experience with Retail Point of Sale technology, with Commercial/Connected Device, and Fulfillment and Operational Retail Systems
• Exceptional communication and influence skills, with the ability to drive clarity and alignment across all levels
• Expertise with customer interactive technology in Retail environments or elsewhere
• Global experience with technology and trends in developed and emerging markets
• Role models inclusive leadership behaviors and builds, develops, and retains diverse teams
• Willingness to travel up to 15% domestically and internationally

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $243,100 and $365,400, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.