Senior Manager of First Line Risk Payments and Fraud - Commercial

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

As Senior Manager of Fraud & Payments Risk, you'll lead the first line of defense for protecting our customers and business against fraud and payment risks. You will shape strategy, strengthen controls, and guide a talented team to ensure secure money movement across digital and traditional payment channels. This is a high-impact opportunity to build and scale risk management practices during a period of exciting growth.

Why Associated Bank?
At Associated Bank, we put people first. Our culture is built on listening, collaboration, and a winning spirit that empowers colleagues to achieve their best. We work together with a relentless focus on doing the right thing-for our customers, our communities, and each other. When you join us, you'll be part of a team that values integrity, innovation, and growth.

Key Accountabilities

• Lead fraud and payment risk oversight across ACH, debit and credit cards, Zelle, wires, bill pay, and other digital transactions.
• Design and implement fraud risk strategies, detection rules, and controls in partnership with Fraud, BSA/AML, Digital, and Cybersecurity teams.
• Oversee risk event management, driving root cause analysis, corrective actions, and timely closure of issues.
• Evaluate new payment products, features, and third-party integrations to ensure proper controls are in place.
• Monitor and report key metrics on fraud trends, customer impact, and operational performance.
• Collaborate with second-line partners and regulators to ensure compliance and audit readiness.
• Develop and mentor a high-performing team of analysts and specialists.

Education & Experience

Required

• Bachelor's degree in Risk Management, Business, Cybersecurity, or related field (or equivalent experience)
• 8+ years in fraud risk, operational risk, or payments risk within financial services
• 3+ years leading risk assessments, issue management, and fraud strategy development

Preferred

• Master's degree in Risk Management, Business, Cybersecurity, or related field
• Certified Fraud Examiner (CFE)
• Certified Anti-Money Laundering Specialist (CAMS)

Why You'll Love Working Here
At Associated Bank, your ideas matter and your growth matters. You'll have the chance to make a real impact while developing your career in a supportive, people-first environment. Be part of a team that's building for the future while protecting our customers today. Apply today and help us shape what's next.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$114,310.00 - $195,960.00 per year