Senior Manager - Network Participant Risk Oversight: Governance and Effective Challenge

Senior Manager - Network Participant Risk Oversight: Governance And Effective Challenge

Capital One is seeking an energetic, self-motivated senior manager to join the newly created network participant risk management (NPRM) team within the operational risk management second line of defense. The NPRM team's mission is to establish and launch the second line of defense network participant risk oversight program to enable value-add, independent second line of defense challenge and stewardship with regard to the risks network participants (e.g., issuers, acquirers, network alliances, etc.) present to the global payments network.

The senior risk manager role will support risk advice and challenge the first line of defense risk taking decisions and activities. The overall NPRM team provides not only the governance structure for NPRM at Capital One, but also oversight and effective challenge in all areas of network participant risk management, from individual network participant situations (e.g., monitoring actions, issues and events) to larger bodies of risk that span a business area/division (e.g., RCSA and DORR). As a senior risk manager, you will also provide guidance to first line business areas and network participant management on whether they are meeting Capital One's program requirements.

As part of the larger operational risk management (ORM) organization, you will work with talented associates to provide oversight and effective challenge to ensure that our businesses effectively manage operational risk overall. This includes enabling our organizations to maintain a sustainable and holistic operational risk profile in order to deliver superior products while also protecting our customers. You'll also bring your unique perspective and experiences to help us be rigorous, curious and creative.

Senior risk managers have a natural passion for managing risk with excellent project, process and analytical skills. With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects. Risk managers partner with executives and other risk leaders to identify potential risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.

Specific responsibilities of the NPRM senior risk manager include and are not limited to:

• Provides risk consulting to multiple business areas and stakeholders, effectively challenges and is a thought leader in providing guidance to implementing network participant risk management practices
• Management and ownership of related policies and/or standards with regard to the network participant risk oversight program
• Analyzes data and influences others to proactively identify risks and trends, provides oversight and guidance during risk assessment and reporting (e.g. RCSA and DORR) and during audits and exams
• Executes challenge activities to provide elevated areas of suspected risk and to gain assurance that risk-taking groups are appropriately representing their control environments
• Ensures results of challenge activities are properly documented and communicated, and performs and supports detailed validation data analysis to include trending, problem identification, and development/completion of remediation plans
• Consults on issue/event analysis and reporting functions to observe trends and provide insights on changes to the network participant risk environment
• Collaborates effectively with stakeholders and leaders across multiple organizations to achieve objectives
• Demonstrates problem-solving and analysis skills with attention to detail
• Demonstrates strong communication, collaboration, problem solving and influencing skills across various levels of the organization
• Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support the network participant risk management team in a well-managed capacity
• Assists in the development of risks, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure

Basic qualifications:

• High school diploma, GED or equivalent certification
• At least 5 years of risk management experience within the financial services industry
• At least 3 years of experience in third party risk or risk governance oversight
• At least 2 years of risk management, compliance or legal oversight experience with a payments network

Preferred qualifications:

• 5+ years of project or program management experience leading cross functional programs in risk
• Experience creating presentations with PowerPoint or Google Slides
• Risk management certification such as: certified third-party risk professional (CTPRP)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $170,800 - $194,900 for Sr. Risk Manager

Richmond, VA: $155,300 - $177,200 for Sr. Risk Manager

Riverwoods, IL: $155,300 - $177,200 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.