Senior Manager Medical Group Patient Access

Senior Manager Of Patient Access

The Med Grp Senior Manager of Patient Access oversees all patient access activities for the assigned region, including pre-registration, check-in/check-out, demographic and insurance data collection/verification, point of service collections, cash management, referrals, authorizations, and registration work queues. The leader will formulate and administer system-level policies and procedures, ensuring compliance with state and federal regulations.

Essential Functions

• Collaborates with Regional Medical Group leadership, clinical directors, and physicians to identify and address barriers to patient flow and the patient experience.
• Supports the resolution of issues impacting assigned departments
• Reviews monthly trending analysis of registration performance across assigned region focusing on quality and productivity.
• Identifies, communicates, and aligns overall strategy for revenue cycle improvement across the region.
• Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development.
• Collaborates with Senior Director and other Regions Directors to develop and implement standardized workflows and initiatives
• Develops reports to track and analyze key performance indicators (KPIs) and metrics, ensuring that goals are met and identifying areas for improvement.
• Partners with other teams in the Revenue Cycle Organization (RCO) to ensure cohesive and efficient operations

Skills

• Patient Access
• Revenue System
• Revenue Cycle Management
• Quality Improvement
• Communication
• Reporting
• Data Analysis
• Leadership
• People Management

Qualifications

Required

• Demonstrated revenue cycle/patient access leadership experience in a large, complex health system.

• Demonstrated proficiency in MS Office
• Demonstrates strong ability in data analysis.
• Demonstrated success leading a team of professionals.

Preferred

• Bachelor's degree in healthcare administration, finance, or related field from an accredited institution. Education will be verified.
• Certified Patient Access Management, Certified Healthcare Financial Professional, or Certified Medical Practice Executive
• Proficiency in Epic
• Five (5) years of manager level responsibility in a health care setting with experience in revenue cycle and/or patient access operations are required

Physical Requirements

• Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location: Lake Park Building

Work City: West Valley City

Work State: Utah

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$33.51 - $51.73