Senior Manager Data Engineering and Business Analytics , CDSA - Capacity Delivery, Supportability and Analytics

Sr. Manager - Data Engineering and Business Analytics

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Capacity Delivery, Supportability and Analytics Team (CDSA) team within AIS is looking for a Sr. Manager - Data Engineering and Business Analytics. The CDSA team is responsible for infrastructure supply and demand strategy for AWS's global GenAI and non-GenAI infrastructure footprint spanning 105 availability zones, 33 geographical regions, and serving over 245 countries and territories. The team drives compute and datacenter supply planning, infrastructure capacity delivery, and GenAI supportability to ensure scalable cloud services for millions of AWS customers.

Data-driven decision-making is at the core of Amazon's culture. Your work will directly impact the decisions and strategy of the entire AIS org and our customers. We are looking for a Sr. Manager - Data Engineering and Business Analytics to drive the data infrastructure and business intelligence solutions for AWS supply planning, capacity delivery, and GenAI supportability. You will be responsible for managing teams that build and maintain our Data Lake and Data Warehouse Systems, which is being built using a serverless architecture, with native AWS components including Redshift Spectrum, Athena, S3, Lambda, Glue, EMR, Kinesis, SNS, CloudWatch, and more. You will also be responsible for building new business intelligence solutions end-to-end. You will create reporting and analysis that the business will use to measure all aspects of operational performance and cost, and drive both incremental improvement to existing tools and processes and large-scale changes in our tools, user interfaces, processes, and overall business organization.

The successful candidate will demonstrate strong business acumen, experience in developing reporting and analytical infrastructures, strong communication skills, executive presence, and an ability to work effectively with cross-functional teams in a fast-paced environment and highly ambiguous work space. The charter will involve managing diverse teams of business intelligence engineers, data engineers, and system development engineers. You are an experienced leader who will have demonstrated leading large cross-functional and cross-organizational projects. An ability to take large, technically complex projects and break them down into manageable pieces, develop actionable plans, and successfully deliver them are expected. This role is inherently cross-functional and requires the ability to think big and collaborate with others as you work closely with teams across AWS Infrastructure. The shifting constraints and critical nature of the role require someone who maintains momentum, clarity of vision, and adaptability while communicating effectively across a diverse set of customers, partners, and leadership. Communication with executive audiences is a regular occurrence. High judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership are therefore essential for success in this role.

Key job responsibilities:

• Guide data engineering, business intelligence engineering, and system engineering teams on implementing the systems and datasets required for the various elements of the supply planning, capacity delivery, and Gen AI supportability processes, while also directly managing/dialing in new programs until such a time as it makes sense to automate.
• Create product strategy and feature roadmap via Amazon Working Backwards documents.
• Provide thought-leadership to Amazon leadership and business partners, delivering solutions to strategic problems.
• Communicate performance against goals and objectives through narratives and business reviews.
• Lead broader initiatives, as assigned, to further advance the effectiveness of the organization.

About the team:

*Why AWS*

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

*Work/Life Balance*

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

*Inclusive Team Culture*

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.