Senior Director, Commercial Operations

Overview

We are seeking a strategic and visionary leader to serve as Senior Director, Commercial Operations within our Commercial Revenue Operations segment. This role sits at the intersection of sales and marketing , driving growth, operational excellence, and execution of commercial strategies across all dimensions with the complex managed services portfolio. The Senior Director will develop and execute strategic plans, oversee account plan delivery, measure and optimize marketing initiatives, and ensure alignment across sales, marketing, and operations. This highly visible role will influence global commercial strategy and lead a team including business analytics, project management, and implementation.

What You’ll Do

• Develop the strategic plan to drive sustained and continuous growth for all segments within the organization
• Collect and evaluate sales information to maximize sales force productivity
• Oversee the execution of each account plan to ensure sales executives are driving and selling product portfolios along with other commercial initiatives
• Drive, develop, track, measure, and analyze the effectiveness of marketing initiatives and programs
• Bring data, insights, and strong interpersonal skills to influence a wide range of decisions in a fast-paced environment
• Deliver key insights and recommendations that optimize the performance of the marketing and sales departments

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Proven track record of leading commercial operations at a senior level, preferably in managed services or similarly complex environment
• Strong strategic thinking with the ability to design and execute growth plans across multiple offers, markets, and customer segments
• Exceptional organizational agility, negotiation, and decision-making skills, backed by data-driven insights
• Demonstrated success influencing senior leaders and cross-functional teams in a fast-paced, matrixed environment
• Experience overseeing marketing effectiveness, sales productivity, and client-facing growth initiatives
• Strong leadership with the ability to inspire, coach, and manage a diverse team of specialists and managers
• Excellent interpersonal and communication skills to serve as a visible leader internally and externally

Qualifications & Requirements

Minimum Education Requirement – Bachelor’s Degree or equivalent experience

Minimum Management Experience – 10 Years

Minimum Functional Experience – 10 years in commercial operations, marketing technology, project management or other related activities

Seniority

• Not Applicable

Employment type

• Full-time

Our company values diversity and inclusion as core principles and is an equal opportunity employer. We are committed to providing equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, disability, or other protected characteristics. If you need assistance with the application process, please contact us.