senior decision scientist, Operations Intelligence

Now Brewing - Senior Decision Scientist, Operations Intelligence! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Sr. Decision Scientist, you will support the Operations Intelligence team in their efforts to delight our Customers, Partners, and Stores. You will leverage your analytical chops across the full spectrum of Descriptive, Diagnostic, Predictive, and Prescriptive Analytics to enhance the Starbucks Customer, Partner, and Coffeehouse experience, improve operational efficiency, and elevate our Green Apron Service.

As a Senior Decision Scientist, you will...

• Model leadership behaviors : Act in accordance with Starbucks Mission and Values

• Mentor and elevate the team : Provide technical leadership, share best practices, and support the growth of junior decision scientists through coaching and peer review

• Drive exploratory analysis and strategic insights: Conduct deep-dive analyses to uncover trends, inefficiencies, and opportunities, translating complex data into actionable recommendations for system and process improvements across staffing, scheduling, retail deployment, throughput, customer service times, and holistic Customer Experience - just to name a few

• Data Visualization: Work under consultative or self-initiated direction to assess and produce relevant reports, charts, graphs. Demonstrate skilled communication and storytelling skills. Mentor/instruct decision scientists and data analysts in best practices and privacy/security in visualization techniques

• Demonstrate intellectual curiosity and thought leadership : Stay ahead of industry trends, explore emerging methodologies, and proactively identify opportunities to innovate

• Influence cross-functional strategy and decision-making - Collaborate with engineering, operations, and product teams to develop decision science solutions and guide long-term operations strategy

We'd love to hear from people with:

• Bachelor's Degree or experience in Stats, Math, Comp Sci, Engineering, Econ, Psychology, Quantitative Social Science, or similar

• Strong communication and collaboration skills, with the ability to influence technical and non-technical audiences

• Advanced proficiency in coding languages for data preparation and modeling, including SQL and Python

• Skilled knowledge of statistics (descriptive, regression, etc.)

• Business experience with several data visualization tools (e.g., Tableau, Power BI)

• Demonstrated curiosity and analytical rigor, with a strong ability to explore complex datasets, identify patterns, and generate actional insights

• Years of experience in specific field or utilizing designated skills: Minimum 3 years of experience

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or .