Senior Customer Operations Manager
Company : Uline
Location : Pleasant Prairie, WI, 53158
Posted Date : 28 October 2025
Job Type : Other
Category : Management
Occupation : Operations Manager
Job Details
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused thats what makes Ulines customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
-
Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
Guide leaders in analyzing department results for trends and improvement opportunities.
Track and report gross profit, return, vendor performance and customer feedback metrics.
Work with other Uline teams to enhance customer service processes and identify new product opportunities.
Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
Bachelors degree.
5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
Travel to Ulines North American branches and to vendors.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Caf featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-CB2
#CORP
(#IN-PPCS)
Trending Searches in Pleasant Prairie, WI
- Full time jobs near me Pleasant Prairie, WI
- Local job openings
- Places hiring near me
- Job vacancies near me
- Customer operations manager jobs near me Pleasant Prairie, WI
- Customer operations manager jobs hiring near me Pleasant Prairie, WI
- Customer operations manager jobs hiring near Pleasant Prairie, WI
- Customer operations manager jobs near Pleasant Prairie, WI
- Customer operations manager jobs near me in Pleasant Prairie, WI
- Customer operations manager jobs in Pleasant Prairie, WI
Top trending job titles hiring now
Popular Searches for Customer Operations Manager
Other Jobs You May Like
Top searches
- Jobs hiring immediately
- Part time jobs near me
- Full time jobs near me
- Jobs that are hiring near me
- Jobs near me hiring now
- Customer operations manager jobs near me
- Customer operations manager jobs
- Customer operations manager jobs hiring near me
- Customer operations manager openings near me
- Customer operations manager vacancies near me
Employment opportunities at Uline
- Uline jobs near me Pleasant Prairie, WI
- Uline jobs hiring near me Pleasant Prairie, WI
- Uline jobs near Pleasant Prairie, WI
- Uline jobs hiring near me
- Uline openings near me
- Uline jobs near me in Pleasant Prairie, WI
- Uline jobs hiring in Pleasant Prairie, WI
- Employment opportunities near me
- Job openings near me
- Jobs hiring immediately