Senior Clinical Operations Manager

Working With Us

Working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services, and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Position Summary

To lead and manage a cross functional Clinical Operations Unit, ensuring delivery of clinical operations effectiveness in RCO-US.

Key Responsibilities

Supervises and coordinates the work assignments and performance of Clinical Operations staff inclusive of Clinical Trial Managers (CT Mgrs), Clinical Trial Monitors (CTMs), Clinical Trial Associates (CTAs), Site Relationship Managers, Study Start-up Specialists and/or Site Contract Leads to ensure timely execution consistent with R&D and local research goals and priorities.

Demonstrates the ability to effectively communicate with and influence individuals at all levels of the organization including situations of conflict resolution, problem solving and crisis management.

Anticipates resource needs and provides workload evaluations and task assignments.

Allocates and assign study resources in alignment with R&D and local research goals and priorities.

Supervises clinical trial execution at country level including supervising study metrics and team performance.

Approves study fee funds and payments based on grant of authority.

May propose and/or validate country study targets.

May support Health Authority inspection and pre-inspection activities.

May support audit preparation & Corrective Action / Preventative Action preparation for local related issues.

Ensure Study Corrective Action / Preventative Action (CAPA) implementation and ensure the necessary resources / tools are available.

Develops goals that are consistent with R&D and local research goals and priorities and takes necessary actions to ensure that goals are met.

Together with the RCO management tracks and manages performance metrics for Clinical Operations staff.

Anticipates and initiates action in response to multiple/changing demands and project priorities placed on Clinical Operations Unit.

Point of Contact for FSP staff within the country.

Managing the hiring, performance management and succession planning of staff.

Performing general and human resource administrative functions.

Participation in performance calibration and talent review meetings.

Ensuring collaboration and information sharing with local country cross functional stakeholders (Medical, GRS, GPV, Market Access, Commercial, Human Resources).

When managing all RCO staff in a given country, will represent RCO in local leadership discussions at the affiliate level and may be member of the local affiliate leadership team managed by the General Manager.

Ensure effective external partnerships with Study Sites, Investigators, Pharma Trade Associations, Ministry of Health and/or Heath Authorities as needed.

Manage partnerships with critical accounts / sites.

Qualifications & Experience

Bachelors required preferably within life sciences or equivalent.

Minimum of 5 years Pharmaceutical industry experience in Clinical Research or Medical Affairs.

For CT Monitor Line Managers Prior monitoring experience required.

Significant experience in the planning, conduct and management of clinical programs (Phase I-IV).

Demonstrated ability to drive project related activities.

Previous supervisory and/or leadership experience (i.e. participation in task force, initiative or cross functional team).

Previous resource allocation experience preferred.

Experience mentoring and providing feedback to others.

Competencies

In depth understanding of GCP, ICH Guidelines and other local guidance, regulation and codes of practice related to Clinical Research and Medical Affairs.

In depth knowledge and understanding of clinical research processes, regulations and methodology.

Understands clinical landscape with practical knowledge of a variety of medical settings and medical records management.

Demonstrated organizational and planning skills and independent decision-making ability.

Strong organization and time management skills and ability to effectively manage multiple competing priorities.

Outstanding interpersonal, oral and written communication skills to influence, inform or guide others.

Good verbal and written communication skills (both in English and local language).

Software That Must Be Used Independently And Without Assistance (E.g., Microsoft Suite)

Microsoft Suite

Clinical Trial Management Systems

Working Conditions

Domestic travel to clinical trial sites.

International travel where required.

Overnight Absences Required (per typical month) ~0-1.

Compensation Overview: Princeton - NJ - US: $149,330 - $180,950

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit careers.bms.com/life-at-bms/.