Senior Business Analyst / Agile Project Manager

Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it's with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

The Agile Project Manager / Business Analyst will be an integral part of the Enterprise Data Management group and overall Data Platform Team at AJG. The role is responsible for managing data projects of varying size and complexity as well as conducting business analysis and requirements gathering for data projects alongside product owners.  This position requires a blend of project management expertise and business analysis skills to ensure the delivery of high-quality data solutions that meet business needs. This role reports to the Data PMO and works closely with the Product Owner to deliver high-profile projects. Salary Range: 120k-150k

This role is responsible for the schedule, scope, budget and quality of the project from initiation through production deployment through handover to support. Accountable for the successful delivery of services which meet the defined business and technical requirements on time and within budget and improve business and technology processes by managing significant, multi-disciplinary programs and projects. This role leads or contributes to multiple data and technology related projects. Specific responsibilities include but are not limited to:

• Performing the Scrum Master role for up to two squads, aligned to Gallagher's Agile Ways of Working.
• Develops and maintains project artifacts in Azure DevOps, Microsoft Teams, and Lucid, including the project plan (with budget), schedule and additional resources, aligned to Gallagher's Agile Ways of Working.
• Develops and manages product backlogs, setting team and sprint objectives in collaboration with the Product Owner. Collaborates with stakeholders to support backlog development and sprint execution.
• Responsible for aligning squad capacity to sprint / program increment goals, supporting squad autonomy and helping to manage scope within a sprint / program increment
• Organizes and facilitates Agile ceremonies like Daily Standups, Sprint Planning, Sprint Review, and Sprint Retrospectives, as well as meetings to support project execution.
• Acts as a leader to the project team guiding them towards meeting project objectives and driving continuous improvement across the team (via retrospective feedback implementation, coaching/promoting team alignment to Agile, etc.)

Business Analyst Requirements

This role is responsible for gathering and analyzing business requirements to ensure they are effectively translated into data solutions that align with our organizational goals. You will be accountable to drive clear communication between stakeholders and the Product Owner/Tech Leads, ensuring that project objectives are met and aligned with business needs. Additionally, you will play a critical role in enhancing team efficiency and delivering value-driven outcomes.

• Interfaces with business owners, IT, and SME's to facilitate requirements gathering and UAT / Change management during deployment phase.
• Proactively drives requirement gathering in partnership with the Product Owner by collaborating with stakeholders to understand their data needs and translates them into detailed requirements.
• Analyzes data to identify trends, patterns, and insights that can inform business decisions.
• Documents business requirements, data processes, and analysis results.
• Communicates findings and recommendations to stakeholders in a clear and concise manner.
• Ensures the accuracy and quality of data through validation and testing.
• Proactively identifies and champions opportunities to further streamline and improve the business process.
• Operationally trouble shoots complex issues and enables additional collaboration where needed to clearly identify requirements.
• Clarifies scope, and recommends alternative solutions, project strategy and deliverable prioritization in partnership with the Product Owner.
• Influences cross-functionally and demonstrates the ability to collaborate effectively with technology, application, compliance, and audit personnel at multiple levels.  
• Evaluates project requests in terms of strategic direction of business and opportunities to leverage existing technologies/applications.
• Actively participates in all project phases such as requirements, architecture, design and testing to provide guidance to the team.

General Requirements

• Proactive, continuous communication with project sponsors on project progress, issues, risks and mitigation.
• Maintains key project artifacts such as user stories, project charter, product vision, product backlogs, sprint plans, product roadmap, and release plan.
• Provides weekly project status updates, sprint reports, and monthly executive status updates.
• Manages communication with business users; keeps users informed and updated regularly.  Adapts project updates/presentations to audience.
• Demonstrated ability to prioritize and manage multiple initiatives simultaneously.
• Ability to work at a fast pace and cope with conflicting deadlines.
• Knowledge of data privacy restrictions on the use of data.

Skills

• Agile skills include adaptive planning, cross-functional collaboration and value-based prioritization.
• Maintain positive customer feedback integration.
• Possess team accountability.
• Technical proficiency, iterative solution development, risk management, and communication.
• Excellent analytical and problem-solving skills/critical thinking.  
• Strong leadership and relationship skills.
• Effective stakeholder management: communication, negotiation, direct/indirect influencing techniques, running productive meetings.
• Polished documentation practices: ability to assimilate large amounts of information, identify salient details and vary presentation based on audience.
• Clear and confident presentation skills.
• Demonstrated ability to prioritize and manage multiple tasks simultaneously.  

Required :

• Diploma or degree in technical discipline or similar.
• 5+ years related to Data Project Management or Business Analysis experience required.
• Exceptional verbal and written communication skills - must be comfortable speaking and writing to senior level executives.
• Extensive experience in project reporting, including senior level briefing.
• Project Management: Skills in managing projects, including planning, execution, and monitoring.
• Data Analysis: Proficiency in analyzing data using tools like SQL, Excel, Python, or R.
• Database Management: Understanding of database systems and data warehousing.
• Reporting Tools: Experience with BI tools like Tableau, Power BI, or QlikView.
• Data Modeling: Ability to create and understand data models.
• Statistical Analysis: Knowledge of statistical methods and their application in business contexts.
• Business Acumen: Understanding of business processes and how data can drive business decisions.
• Technical Writing: Ability to document requirements, processes, and findings clearly.
• Training and Support: Skills to train and support users on data tools and processes.
• Familiarity with the Microsoft stack and the following technologies: Microsoft Azure, Snowflake, Collibra, and PowerBI.
• CBAP, CBDA, or CAP Certification are a plus.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.