Senior Associate, Ads Platform Efficiency - Strategy & Operations

Senior Associate, Ads Platform Efficiency - Strategy & Operations

Our Advertising & Promotions team broadly operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences.

The Ads Platform Strategy & Operations team is responsible for: 1) Driving sales and campaign lifecycle efficiency via automation & process optimization, 2) Building the platform foundation to help us scale, and 3) Creating simple self-serve tools for Merchants to drive GMV growth.

As a Senior Associate on the Ads Platform S&O team, you'll work cross-functionally to develop processes and tools that allow for our business to scale during a period of hypergrowth. Specifically, your work will improve how we bring Ads & Promos campaigns to life across Sales, Insights, and Ad Operations along with Product, Strategy & Operations, Accounting, Finance and more. Specific areas of focus will include:

• Leveraging Gen AI to revolutionize how we sell, build, and optimize campaigns as this will be instrumental in driving scalability and shaping the future of our Ads Platform
• Implementing, managing, and scaling sales & operations via offshore resources, automation tools, and streamlined end-to-end processes
• Partnering with sales and merchants to identify product-market fit for key resources and streamline go-to-market strategies to drive product adoption
• Scoping and building the tooling and efficiency roadmap leveraging both internal and external resourcing

You'll report to the Sr. Manager, Ads Platform Strategy & Operations.

You're excited about this opportunity because you will

• Build : You are eager to implement efficiency and automation, understand and work with systems, and explore the best ways to leverage Gen AI that will unlock our ability to scale.
• Analyze : Use data-driven decision-making to run and scale experiments on everything from developing new engagement models for Sales to new self-serve tools for Merchants to drive Ads growth
• Operate : You want to roll up your sleeves and get to the lowest level of detail to find the best solution in practice, not just in theory.
• Collaborate : You value cross-functional partnerships, and will thrive at working across Sales, Operations, Insights, Product, Engineering, Legal, Accounting, Support, and more to deliver results.
• Strategize : You'll develop the strategy and roadmap to best serve our advertiser and internal partners through a period of rapid growth.

We're excited about you because

• You have 3+ years of experience in strategy & operations / product management / product marketing / business operations / management consulting or related experience (preferably in the advertising or ad tech industry)
• You are a problem solver with expertise in process design & optimization and love improving inefficiencies
• You have a strong interest or experience in leveraging AI and other emerging technology to solve business problems
• You get excited by working with systems such as Salesforce, Snowflake, and internal tools
• You thrive while wearing multiple hats and working across a variety of projects. teams, and workstreams
• You are an analytical thinker who can distill complex data (Excel/Google Sheets/SQL) into actionable recommendations
• You have your Bachelor's degree

We expect this position to be filled by 11/24/25.