Security- Supervisor Lieutenant- Jeff Hwy

Security Operations Manager

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job assumes responsibility for the day-to-day operations of Security Operations. This job provides instruction and guidance to officers on assigned shift including officers from other shifts during cross-over periods. This job assumes responsibility for the preparation of work schedules, and provides on-the-job training.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

Required - High School diploma or equivalent

Work Experience

Required - 5 years of Security, Law Enforcement, or Military experience. One year supervisory experience in security related field.

Certifications

Required - Valid driver's license and clean DMV report.

Supervisory International Association for Healthcare Security and Safety (IAHSS) Certification to be obtained within 90 days of promotion/hire.

Must be able to successfully pass and maintain instruction and certification in Basic Life Support (BLS) from the American Heart Association, Crisis Prevention and Intervention (CPI), and firearms training.

Preferred - Completion of Certified Police Officer of Standard Training Policy Academy (state or federal)

Peace Officer Standards and Training (POST) Certification

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• This position is considered Team A Essential Personnel and must report for duty in the event of a disaster.
• Must be able to work a flexible schedule (e.g. 24/7, weekend, holiday, on call availability).

Job Duties

• Coordinates the activity and day-to-day operations of Security Officers on assigned shift.
• Supervises and leads Security Sergeant and Security Officers on assigned shift.
• Provides guidance and leadership to Security Sergeants and Officers regarding departmental issues including enforcement of policies and procedures, and security services provided.
• Evaluates incidents of a serious security or sensitive nature and takes appropriate action, including response and notifications; advises Security Captain of all notable incidents.
• Completes security audits quarterly or as assigned in a timely manner according to guidelines.
• Ensures all security reports are complete and correct within established time frame.
• Supports leadership in emergency response and related preparedness drills.
• Maintains required annual certifications and completes training requirements within required time periods.
• Oversees scheduling of personnel to avoid overtime not approved by Security Director.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.