Security Officer - Retail Mall Unarmed Patrol

Security Officer - Retail Mall Unarmed Patrol

As a Security Officer - Retail Mall Unarmed Patrol in North East, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availabilitygiving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol assigned retail locations, helping to deter security-related incidents and maintaining a welcoming environment for all guests. You will conduct routine patrols, remain visible throughout the location, and provide outstanding customer service while assisting visitors and staff. This role offers the opportunity to be part of a team that values agility, reliability, and innovation, and puts people first through teamwork and integrity. Join us to make a positive impact and grow your career in a dynamic retail setting.

Position Type: Part Time

Pay Rate: $16.75 / Hour

Job Schedule:

DayTimeMon12:00 AM - 08:00 AMFri12:00 AM - 08:00 AM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner to support a secure environment.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any irregularities, such as property damage, suspicious activity, or unauthorized persons within the location.
• Communicate professionally with clients, visitors, and team members to address questions and provide assistance as needed.
• Document all incidents and activities in accordance with Allied Universal protocols and site-specific requirements.
• Assist with access control procedures to help to deter unauthorized entry and maintain order within the location.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Experience with access control and/or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.