Security Officer - Residential

Security Officer - Mall Patrol Unarmed

As a Security Officer - Mall Patrol Unarmed in Honolulu, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Unarmed Officer with Allied Universal at a dynamic retail and mall location, you will monitor and patrol assigned areas to help provide a secure environment for customers, visitors, and staff. Your visible presence will help to deter security-related incidents, while your excellent customer service skills will create a welcoming atmosphere. You will engage with the public, respond to security-related situations, and utilize technology such as computers or tablets as part of your daily responsibilities. Join a team that values care, teamwork, and integrity, as you play an important role in supporting a thriving retail environment.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

DayTime Wed 11:30 PM - 07:30 AM Sat 07:30 AM - 07:30 PM Sun 07:30 AM - 07:30 PM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner to support a secure environment.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity.
• Observe and report any suspicious behavior, hazards, or security-related incidents encountered during patrols.
• Communicate professionally with tenants, customers, and/or employees, providing assistance as needed.
• Document all activities, observations, and incidents according to Allied Universal protocols.
• Support access control and monitor entrances and exits as required by site policies.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.