Security Officer - Front Desk Post

Security Officer - Front Desk Post

As a Security Officer - Front Desk Post in Albuquerque, NM, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional in a dynamic tech, media, and telecom location, you will be the first point of contact, welcoming visitors and assisting with access control and badge procedures. Your presence helps to deter security-related incidents while providing outstanding customer service and clear communication. At Allied Universal, we value teamwork, reliability, and innovation, and our people-first culture empowers you to make a difference every day. Join us to be part of a collaborative environment where your contributions help create a secure and welcoming atmosphere for everyone entering the facility.

Position Type: Full Time

Pay Rate: $19.25 / Hour

Job Schedule:

Day Time Mon 02:00 PM - 10:00 PM

Tue 02:00 PM - 10:00 PM

Fri 02:00 PM - 10:00 PM

Sat 02:00 PM - 10:00 PM

Sun 02:00 PM - 10:00 PM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients, visitors, and employees at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials of individuals entering or exiting the premises.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Assist with visitor management, including logging guests and issuing visitor badges as required by site policies.
• Communicate professionally with staff, guests, and/or vendors to address inquiries or direct them to the appropriate personnel.
• Support emergency response activities when appropriate, coordinating with Allied Universal and client contacts as needed.
• Document and report security-related incidents, observations, and/or unusual activities according to company and client procedures.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Experience with access control and/or badge systems is preferred.
• A Security Professional Guard Card or license is preferred, subject to state and/or local laws and regulations.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.