Security Guard - Retail Front Desk

Security Guard - Retail Front Desk

As a Security Guard - Retail Front Desk in Milford, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and pick up open shifts based on your availabilitygiving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a retail or mall location, you will be the first point of contact for visitors and tenants, providing outstanding customer service and communication. Your primary responsibilities include monitoring access, assisting guests, and responding to security-related incidents, all while maintaining a welcoming and professional presence. You will help to deter potential issues by remaining alert and approachable, embodying our values of teamwork, integrity, and putting people first. Join our team to be part of an agile and innovative company dedicated to making a positive impact every day.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTime

Tue 12:00 AM - 08:00 AM

Thur 04:30 PM - 12:00 AM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and directing visitors as appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences at the front desk.
• Assist with emergency response activities when appropriate, supporting Allied Universal and client personnel.
• Communicate professionally with clients, visitors, and team members to help to deter unwanted behavior and/or unauthorized access.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Possession of a valid state, county, or city issued security license is preferred.
• A valid guard card or license is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.