Security Guard Armed Retail Site

Security Guard Armed Retail Site

As a Security Guard Armed Retail Site in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Armed Officer with Allied Universal at a major retail location, you will play a key role in creating a welcoming environment for employees and visitors. Your primary responsibilities will include conducting regular patrols throughout the premises, remaining highly visible to help to deter security-related incidents, and responding promptly to any situations that arise. In this armed role, you will utilize your training and professionalism to address security-related concerns and provide reassurance to those in the area. Exceptional customer service and clear communication are at the heart of this position, reflecting Allied Universal's values of teamwork, integrity, and a people-first approach. If you are looking for an opportunity to grow in a dynamic retail environment while making a meaningful impact, this is the role for you.

Position Type: Full Time

Pay Rate: $26.50 / Hour

Job Schedule:

DayTimeMon 03:15 PM - 11:30 PMTue 03:15 PM - 11:30 PMWed 03:15 PM - 11:30 PMSun 03:15 PM - 11:30 PM

What You'll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide excellent customer service to clients and visitors by following security-related procedures and site-specific policies, and responding appropriately to emergencies.
• Respond to incidents and critical situations at the location in a calm, problem-solving manner, using sound judgment to address issues as they arise.
• Conduct regular and random patrols throughout the retail location and its perimeter to observe for unusual activity and help to deter potential security-related concerns.
• Maintain a visible presence to help to deter unwanted activity and promote a welcoming environment for customers and staff.
• Document and report security-related incidents, observations, and activities according to Allied Universal protocols.
• Collaborate with local law enforcement and emergency responders as needed to address incidents at the location.
• Remain alert and prepared to respond to a variety of situations, including security-related and emergency events, specific to a retail and/or mall environment.
• Carry and maintain assigned firearm and related equipment in accordance with Allied Universal and client site policies.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have 3 or more years of combined law enforcement, military, or security-related experience or possess a college degree.
• Must be at least 21 years of age.
• Level III Armed Certification is required for positions in Texas.
• Baton Certification is preferred.
• Handcuffing Certification is preferred.
• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.