Salesforce Life Sciences-Pharma Pre-Sales Architect

About the job you’re considering

Overview

Capgemini is seeking a skilled and strategic Pre-Sales Architect to join our Salesforce Practice, focusing on the Life Sciences industry with an emphasis on pharmaceutical clients. This hybrid role blends go-to-market solution development, proposal solutioning, and partial delivery across deals sold, helping our clients navigate complex commercial and patient engagement transformation.

Your role

• Lead Salesforce solution design and architecture during the pre-sales cycle, working closely with industry teams, delivery leads, and Salesforce account executives.

• Shape and deliver industry-specific Salesforce solutions that address key business needs in Pharma, such as field force enablement, HCP engagement, patient services, medical affairs, and compliance.

• Own the end-to-end solutioning process for proactive proposals, RFPs, and industry pursuits, ensuring technical feasibility, alignment with Salesforce best practices, and innovation.

• Partner with Capgemini’s Life Sciences GTM teams to develop accelerators, demos, and points of view that align with industry trends and regulatory demands.

• Act as a trusted advisor to prospects and clients, clearly articulating the value of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Industry-specific offerings like Health Cloud or Veeva integrations.

• Engage in billable strategic work post-sale, helping ensure architectural continuity and early project success.

• Collaborate with internal teams on Salesforce capability development, training, and knowledge sharing focused on the Life Sciences vertical.

• Stay informed on Salesforce releases, pharma industry regulations, digital health trends, and innovations impacting commercial and patient engagement models.

Your skills and experience

• 8 years of CRM/SaaS experience with at least 5 years of Salesforce solutioning experience, preferably in the Life Sciences or Healthcare sector.

• Deep understanding of pharmaceutical commercial operations, including field sales models, omnichannel HCP engagement, and patient experience journeys.

• Experience in a pre-sales or solution architect role within a consulting or Salesforce partner organization.

• Strong understanding of Salesforce clouds and how they apply to regulated industries.

• Exceptional storytelling, proposal writing, and client engagement skills.

• Ability to estimate, scope, and present complex Salesforce solutions in both technical and business terms.

Preferred Experience

• Salesforce certifications (e.g., Application Architect, Health Cloud, Marketing Cloud, Service Cloud).

• Familiarity with Veeva CRM integration, Health Cloud, or pharma-specific engagement models.

• Understanding of data privacy and compliance requirements (e.g., HIPAA, GxP, 21 CFR Part 11).

• Experience delivering or solutioning Salesforce AI/ML or analytics solutions in pharma or other Life Sciences settings.

• Consulting background in a global system integrator (GSI) or boutique Salesforce consultancy.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to

engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

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Disclaimer

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job: Programmer/Analyst

Organization: NA APPS LOC PRACTICE

Title: Salesforce Life Sciences-Pharma Pre-Sales Architect

Location: IL-Chicago

Requisition ID: