Salesforce Functional Lead / Business Systems Analyst

Salesforce Functional Lead / Business Systems Analyst

We are seeking a highly skilled and strategic Salesforce Functional Lead / Business Systems Analyst to drive the design, implementation, and optimization of Salesforce solutions across our organization. This role serves as the bridge between business stakeholders and technical teams, ensuring that Salesforce capabilities align with business goals and deliver measurable value.

In this role, you will:

• Single point of contact for Business/Product Owner
• Develop detailed Level 3 process maps for each business function
• Document detailed business stories (business requirements in form of user stories) including Acceptance Criteria.
• Handover the US to Technical SME for incorporation into design and build in Salesforce
• Responsible for getting signoff for Groomed US for development
• Responsible for getting signoff for completed US
• Manage show and tell sessions with Business/PO and capture feedback.
• User story/backlog to be prioritized and bucketed based on Business Team/PO.
• Review Epic, US provided by Business/PO/BA.
• Work with technical managers, architects, and other stakeholders in gathering salesforce requirements and driving team to implement the salesforce functional solutions.
• Responsible for preparing Groomed US for development.
• Based on user story prioritization, initial analysis, user story to be groomed in abstraction with support of Architects, Tech Lead, QA etc
• SPOC to Support teams which need input from Salesforce in terms of functional inputs/clarifications.
• Support QA for test scripts, test scenarios etc. Support QA for functional validations post deployments, before demo etc.
• Update Functional documents relevant for Salesforce documentation.

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Bridgewater - NJ.

Salary and Other Compensation:

The annual salary for this position is between $83,000 $152,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world.

Other employment-related information:

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.