Sales Performance Management Senior Consultant

Sales Performance Management Senior Consultant

Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and led; we reshape the landscape of work and rewire the high-reaching fabric of entire industries. That's the power of driving disruption. That's Customer.

Recruiting for this role ends on May 31, 2026.

Work You'll Do

As a Senior Consultant, you will work within an engagement team to design, implement, and optimize Sales Performance Management solutions to drive sales effectiveness and maximize revenue.

Responsibilities include, but are not limited to:

• Helping companies maximize the return for their digital sales enablement and sales operations infrastructure investment
• Working with Sales and Operations leaders to deliver the best-in-class services for planning, designing, deploying, and supporting digital sales technology tools
• Preparing for and leading Discovery workshops to document and validate detailed user stories
• Addressing sales planning and/or sales compensation issues across different business sectors
• Offering end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support and administration support
• Acting in a mentoring capacity to support the career development of other colleagues
• Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
• Contributing to the internal development of our practice through participation in areas such as business development, training, methodology and toolkit development, and recruiting

The Team

Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.

Professionals will serve our clients through the following types of work:

• Customer Operations | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes
• Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
• Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients

Qualifications

Required

• Minimum of five (5) years of experience as a Business Analyst, Systems Consultant, or Compensation Analyst for a mid-to-large sized organization; or, direct consulting experience
• Minimum of four (4) years of experience designing and configuring solutions in Anaplan, Varicent, Pigment, or SAP Commissions
• Ability to travel at least 50% of the time on average based on the work you do and the clients and industry/ sectors you serve
• Limited immigration sponsorship may be available
• Bachelor's Degree (BS or BA)

Preferred

• Previous "Big 4" experience
• Experience implementing other SPM platforms (Oracle Fusion Incentive Compensation, Xactly, Captivate IQ)
• Advanced degree in related specialization area