Sales Operations Lead

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The Sales Operations Lead plays a vital role in supporting Datavant’s sales team by managing administrative tasks , optimizing sales processes , and ensuring data accuracy . The Sales Ops Lead will ensure the sales team has the resources and tools they need to succeed, helping to boost sales team productivity and ultimately drive revenue growth.

You will:

• Administrative Support : As Sales Operations Lead, you will provide essential administrative and operational support to the sales team, ensuring the smooth and efficient running of sales processes. You will act as a central point of contact for sales-related inquiries and facilitate the timely delivery of support solutions.

• CRM Management : Maintain and update Salesforce, ensuring data accuracy and compliance with internal policies.

• Data Management and Analysis : Collect, organize, and analyze sales data to identify trends, opportunities, and areas for improvement.

• Sales Process Optimization : Identify and implement process improvements to enhance sales productivity and efficiency.

• Sales Reporting : Create reports and dashboards to track key performance indicators (KPIs) and support sales forecasting.

• Collaboration and Communication : Work closely with sales managers, finance, operations, and other departments to ensure alignment and efficient workflows. Facilitate communication between sales team members.

• Process Documentation : Create and maintain documentation of sales operations processes and procedures. This documentation is crucial for enhancing sales team efficiency, consistency, and overall performance. It provides a clear roadmap for sales processes, reduces errors, improves training, and ensures accountability.

• Organizational Documentation : Create and maintain organizational charts and manage distribution lists to ensure clarity within the sales organization and streamline communication, contributing to a more efficient and productive sales team

• Training and Onboarding : Assist with the onboarding and training of new sales personnel and provide ongoing support for sales tools and processes.

• Sales Operations Strategy : Contribute to the development and refinement of sales strategies and processes.

What you will bring to the table:

• Education: Bachelor’s Degree Required

• Experience : Proven track record of 5+ years’ experience in Sales Operations

• Analytical Skills : Strong ability to collect, analyze, and interpret sales data to identify trends and opportunities for improvement.

• CRM Expertise : Proficiency in CRM software (e.g., Salesforce), including data entry, management, and reporting.

• Sales Process Knowledge : In-depth understanding of the sales cycle, sales methodologies, and best practices.

• Strong Organizational Skills: Managing multiple tasks and priorities in a fast-paced environment.

• Excellent Communication Skills: Effectively communicating with sales team members, other departments, and customers.

• Problem-Solving Skills: Identifying and resolving issues related to sales processes and data.

• Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.

• C ustomer Service Skills: Providing excellent customer service and support.

• Adaptability: Being able to adapt to changing priorities and new technologies.

• Attention to Detail: Ensuring accuracy and consistency in data management and reporting.

• Teamwork: Collaborating effectively with team members and other departments.

#LI-BC1

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.

The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.

The estimated total cash compensation range for this role is:

$77,000—$91,000 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, ( by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here ( . Requests for reasonable accommodations will be reviewed on a case-by-case basis.

For more information about how we collect and use your data, please review our Privacy Policy ( .