Sales Operations and Strategy, Mid-Market

Sales Operations And Strategy, Mid-Market

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Job Location: Austin, TX

About The Department

Cloudflare's sales team is a collaborative force, including Sales Operations, Account Executives, and Solutions Engineers, all working together to help customers solve real, technical problems. Our revenue streams allow Cloudflare to provide free service to millions, and your work will be central to this mission.

What You'll Do

You will join our new Analyst Program, an incubator for top talent within our GTM Strategy & Operations team. As a key member of this program, you will provide world-class analysis and data-driven storytelling to our Business Development, Customer Success, and Sales teams. Your work will directly support crucial GTM functionsfrom building Salesforce reports and QBR data packs to making recommendations that help drive the entire team forward.

Responsibilities

• Perform detailed analysis using Excel, Salesforce, and Tableau to support our GTM Expansion teams.
• Build data packs and compelling decks for quarterly business reviews and strategic planning.
• Shadow strategic initiatives and document processes to improve GTM efficiency.
• Execute and support DNR Forecast Reviews and quarterly account transitions to maintain equitable account books.
• Enable Global Expansion leadership to make data-driven decisions through reporting on upsells, retention, and expansion metrics.
• Prepare and present key insights to senior leadership, including VP-level stakeholders, to influence strategic direction.

Desirable Skills, Knowledge, and Experience

• Minimum of 5+ years of experience in Sales/Business Operations or Technology Consulting.
• Proven executive presence and the ability to influence stakeholders at all levels of the organization.
• Demonstrable experience preparing and delivering data-driven presentations to senior leadership.
• Strong analytical and problem-solving skills with a curious mindset.
• Excellent verbal and written communication skills.
• A self-starter with the ability to manage your own workload and meet deadlines independently.
• Experience in a SaaS company is a plus.
• Experience supporting reporting and crediting initiatives for a sales department.
• Familiarity with Salesforce, Gainsight, and Boostup is a plus.

What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.