Sales Lead, The Palms

About us

Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

Overview

Part Time Key Holder/Part Time Sales Leader role that embraces our diverse, inclusive culture and leads all activities related to providing exceptional associate and client engagement. Leads activities required to achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation. Operates as the Manager on Duty in the absence of another Manager.

Responsibilities

• Lead activities required to achieve store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation.
• Operate as the Manager on Duty in the absence of another Manager.
• Embrace and promote an inclusive culture and provide exceptional associate and client engagement.

Leadership Principles

• Lead with integrity and demonstrate care for all associates; assist with developing internal bench strength; support onboarding; collaborate with Store Manager on self-development goals; encourage continuous growth; communicate clearly; ensure compliance with company policies and applicable laws.
• Represent Lane Bryant by adhering to Dress Your Best guidelines; articulate current trends in client interactions; empower team to exceed client expectations; drive productivity; model Lane Selling; resolve customer concerns quickly and effectively.
• Foster a diverse, inclusive team; promote transparent communication; support a culture that values how work is done as well as outcomes; maintain attendance and schedule adherence; perform other duties as assigned by Store, District, or Regional Leaders.
• Drive operational excellence; support visual updates and merchandising standards; recognize opportunities; manage workload; control expenses; comply with Asset Protection policies; promote health and safety.
• Promote innovation and rapid learning; lead teams with urgency and agility; encourage a test-and-learn culture; move products according to Brand directives and client profiles; support risk-taking and creative thinking.

Qualifications

• Strong communication and customer service skills
• 6 months specialty retail experience, preferred
• Prior management experience preferred
• Technology proficient and strong business acumen
• Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Must be able to read, write and communicate in English; other languages desirable
• High school diploma or equivalent required

Position requires associates to:

• Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
• Frequently operate computerized register system
• Respond in person to occasional, unscheduled store banking requirements and store alarms
• Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
• Constantly interact with and assist coworkers and clients and other members of the public

Location

Store 4929 - The Palms - Lane Bryant - Miami, FL 33183

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.