Rooms Coordinator

Naples Grande Beach Resort Job Opportunities

Welcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn't just a place to work; it's a dynamic experience. At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes. We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you are just starting your career or looking to advance in the industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today.

Overview

• Assign room according to guest request and preferences whenever possible
• Pre-register designated guests and prepare key packets
• Organize and coordinate check-in/pre-registration procedures for arriving groups
• Review/Track/Accommodate requests for room/check-out changes when possible
• Communicate status to appropriate staff
• Review out-of-order rooms daily
• Ensure rates match market codes and document exceptions
• Verify and adjust billing for guests
• File guest paperwork or documentation
• Set up/process all guest check-ins/check-outs
• Activate room keys
• Secure valid payment
• Identify any over-commitments
• Perform duplicate reservation checks
• Block rooms
• Run daily reports
• Receive, record, and relay messages accurately, completely, and legibly

Qualifications

Microsoft Excel