Room Attendant

The Belgrove Resort Room Attendant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description: Welcome to The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

Overview

Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest.

We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Belgrove Resort standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming, and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The primary responsibilities of the Room Attendant at the Belgrove Resort include but are not limited to:

• Cleans and vacuums guests' rooms
• Collects soiled linens for laundering
• Makes beds
• Replenishes room supplies
• Empties trash
• Responds to guests' needs
• Maintains a clean environment for hotel guests in accordance with a high-quality standard

Report any room deficiencies (light bulbs, broken items, etc.)

Update daily assignment sheet with rooms completed and notes of any pertinent information

Report missing items such as: robes, cotton boxes, blotters to the office

Report items left behind by a guest to the office and bring items to Security

Use proper materials and cleaning products designated by the housekeeping department

Maintain equipment in a clean and safe condition

Ensure the Housekeeping closet on the floor is clean and tidy

Perform other duties and special daily tasks as assigned by floor supervisors and Housekeeping Management

Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention

Completes any other duties assigned by the Director of Housekeeping or members of Management Team

Qualifications

Must have at least (1) or more years of experience in Housekeeping, with a combination of Hospitality experience preferred. In addition to the performance of key responsibilities, this position may be required to possess a combination of the following skills and experience:

• Must have weekend and holiday availability
• Must be able to speak, read, write, and understand English
• Must be able to lift 15lbs + on a regular and continuous basis