RN, Director of Patient Care Services, Hospice

Company : Sutter Health
Location : Santa Rosa, CA, 95401
Posted Date : 14 October 2025
Job Type : Full Time
Category : Management
Occupation : Director
Job Details
Hospice Nurse Leadership Position
We are so glad you are interested in joining Sutter Health!
Organization: SCAH-Sutter Care at Home - Outer Bay
Position Overview: Successful candidate will have extensive Hospice experience, preferably in a leadership capacity. The primary purpose of this position is to assist in the planning, organizing, and directing of patient care services in accordance with current standards and regulations so that the highest degree of quality care can be maintained at all times in alignment with mission, goals and objectives. Management and leadership skills needed include conflict management, negotiation, team building, communication, budget administration and coaching/mentoring others. Directs patient assignments, staff scheduling and patient visit volume distributions, and assists in meeting financial targets by effectively managing utilization, productivity, personnel and supplies. Participates as necessary in referral intake, informational calls, team meetings and represents clinical staff on appropriate committees and the agency to the community.
Job Description:
Education:
- Graduate of an accredited school of nursing.
Certification & Licensure:
- RN-Registered Nurse of California
- BLS-Basic Life Support Healthcare Provider
Department Required Certification & Licensure:
- DL-Valid Driver's License
- AUTO-Auto Insurance
Typical Experience:
- 5 years recent relevant experience.
Skills and Knowledge:
- Shall have sufficient background knowledge and expertise in clinical decision-making for the patient populations assigned, to meet the needs of the patients and to contribute to Quality Management review and evaluation.
- Must have the clinical knowledge and critical thinking ability to effectively plan, organize and provide coordination of patient care and daily operations consistent with Sutter Care at Home's strategic and operating plan, standards and regulations.
- Must have exceptional interpersonal skills.
- Must be able to effectively solve unique problems as they arise or identify when to consult the hospice administrator.
- Must have organizational and management skills to handle multiple level complex patient care issues.
- Requires the ability to be a consistent mentor to staff and use the disciplinary process appropriately.
- Must have knowledge of current accreditation standards, Medicare, Medi-Cal, State and Federal regulations, demonstrated functional knowledge of HME as used in the hospice setting, a comprehensive knowledge of nursing practice, risk management as applicable to hospice setting for the population served including the special needs of the terminally ill, and patients of all ages.
- Possesses the ability to establish and maintain effective working relationships with staff members, physicians, patients and their families.
- Flexibility and independence required to work competently and autonomously in the absence of the hospice administrator.
- Self-starter with a high degree of initiative, motivation, flexibility and creativity.
- Ability to achieve harmonious working relationships with both internal and external customers.
- Exhibits oral and written communication skills; collaborative and problem solving skills; must possess good computer skills or willingness to achieve necessary computer skills.
- Must be able to handle sensitive issues, conflict with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor.
- Must be able to deal with a challenging work environment from time demands and conflicting priorities.
- Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements.
- At orientation and annually thereafter, must be able to meet core competencies for position and area of specialty, as appropriate.
Job Shift: Days
Schedule: Full Time
Days of the Week: Monday - Friday, Variable
Weekend Requirements: As Needed
Benefits: Yes
Unions: No
Position Status: Exempt
Weekly Hours: 40
Employee Status: Regular
Pay Range is $74.17 to $118.67 / hour
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