Retail Systems Cloud Engineer, Retail Deployment and Operations Engineering

Description

We are seeking an experienced Cloud Engineer to join our Retail Deployment Services and Lab Infrastructure team, focusing on Amazon Fresh Store technology infrastructure. The ideal candidate will be a strategic thinker capable of driving cloud infrastructure innovation, mentoring team members, and translating complex technical challenges into actionable solutions, with additional experience in Windows solutions, POS systems, device management and software deployment platforms like SCCM.

Key job responsibilities

• Execute and optimize cloud infrastructure projects, implementing advanced solutions using industry best practices and strategic insight.

• Design, implement, and manage cloud infrastructure for technology platforms, including Windows solutions, POS systems, and device management.

• Troubleshoot complex technical challenges, translating intricate issues into actionable solutions across cloud environments.

• Collaborate effectively with cross-functional teams and leadership to ensure seamless technological integration and communicate strategic technological concepts.

• Develop and optimize workflow procedures for cloud deployment, management, and software deployment platforms like SCCM or AirWatch.

• Provide comprehensive documentation, support operational excellence, and drive continuous improvement initiatives.

• Mentor junior team members, contribute to technological knowledge sharing, and proactively challenge existing technological paradigms.

• Demonstrate strong interpersonal and collaborative skills.

• Exhibit excellent cross-functional communication and critical thinking skills.

• Intellectual curiosity and rapid learning capacity.

A day in the life

• Review overnight cloud monitoring alerts and performance dashboards.

• Analyze AWS CloudWatch metrics for any potential infrastructure anomalies.

• Collaborate with cross-functional teams in stand-up meeting.

• Analyze root cause using advanced diagnostic tools.

• Update operational documentation.

• KPI tracking: Infrastructure uptime; Deployment efficiency.

• Refine automation scripts for infrastructure management.

About the team

Mission: We are integral to Amazon's retail operations, dedicated to ensuring seamless, secure, and efficient technology deployment across our retail ecosystem. Our team transforms complex technological challenges into streamlined solutions, enabling Amazon's retail stores to operate with unparalleled precision and innovation.

Team Culture: At the heart of our team is a culture of: • Relentless Innovation: We continuously push technological boundaries • Operational Excellence: Precision and efficiency are our core values • Collaborative Problem-Solving: We believe great solutions emerge through teamwork • Customer Obsession: Every technical decision ultimately supports customer experience

Basic Qualifications

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  5+ years professional experience in AWS cloud engineering

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  Experience in cloud infrastructure design and deployment, with a strong understanding of cloud architecture best practices.

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  Experience resolving complex technical challenges.

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  Proficiency in Windows engineering and enterprise device management.

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  Experience translating complex technical concepts to leadership.

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Preferred Qualifications

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  AWS Certified Solutions Architect or equivalent cloud certification

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  Microsoft Technical Certifications

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  Bachelor's degree in Computer Science, Information Technology, or related field

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  Experience with complex cloud solution implementations

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.