Retail Sales Associate Plus Commission - Providence Park

Short Description

About us

At Providence Park, we deliver unforgettable experiences for our guests through world-class entertainment and sporting events. As part of our mission to elevate every aspect of the fan experience, we are committed to providing customer service that exceeds expectations on a daily basis to increase sales conversions, drive business, and elevate our brand. Join us in crafting memories for fans that go beyond the game.

Position Overview

We are seeking Retail Sales Associates to perform sales transactions for guests. This role will ensure an exceptional guest experience that meets the high standards of Levy. If you are a self-motivated, well-spoken, dynamic, overall nice person, with a passion for providing soccer customers a world-class experience, then we are looking for you!

Job Summary

Key Responsibilities

Guest Experience: Ensure the highest level of customer service is consistently provided and build relationships with guests. Consistently exhibit the ability to keep up with peak service calmly, accurately, and efficiently.

Brand Ambassador: Convert walk-in traffic into clients, creating excitement and desire around our product.

Operational Excellence: Operate Point of Sale system and process payments for purchased product, comfortability in merchandising and restocking, and have knowledge of current online and in-store inventory.

Perform general cleaning tasks and adhere to safety standards. Complete shift work, as assigned, in a timely and thorough manner in accordance with department standards.

Must be able to stand and exert fast-paced mobility for entire shift.

Perform other duties as assigned.

Preferred Qualifications

Guest-centric mindset: A passion for delivering exceptional customer service, with ability to build relationships with diverse guests, and experience working with high-end or VIP clientele.

Communication: Excellent interpersonal and communication skills, with the ability to build relationships with diverse guests and stakeholders.

Adaptability: Ability to handle high-pressure situations and adapt to changing priorities during live events.

Organization: Must be methodical and possess good time management skills with strong attention to detail.

High volume cashier experience preferred.

Other

Schedule

This role is Part-Time Seasonal

Retail staff will be scheduled for game days therefore will need to be available nights and weekends.

Maintain excellent attendance.

Benefits

• Starting rate of $16.75 / hour + commission
• Opportunities for career advancement in a growing organization
• 40% off food, beverage, and retail merchandise
• Opportunity to travel to support various events