Retail Regional Category Specialist, Chandler, #451

Regional Category Specialist, Chandler

BevMo! by Gopuff is seeking a Regional Category Specialist for our Retail Operations team. A Regional Category Specialist is responsible for overseeing a specific category or department within their region, ensuring efficient operations, exceptional customer service, and compliance with all relevant regulations. They provide leadership to department staff at the store level, assist in managing inventory, and contribute to achieving sales targets. They partner with merchandising and supply chain to confirm the right product is in each store within their region.

Responsibilities:

• Serve as a subject matter expert for their assigned department (Spirits, Wine, or Non-Alc & Beer) and train new employees on department procedures, product knowledge, and customer service standards.
• Consistently review and analyze product sell through, store/regional trends and category product gaps.
• Ensure that department shelves are properly stocked, organized, and attractively displayed in alignment with merchandising standards.
• Liaison between business partners, key vendors, regional counterparts and field teams.
• Assist in managing day-to-day store operations, including opening and closing procedures, cash handling, and POS system management.
• Drive individual and team performance in achieving sales targets and maximizing profitability through effective merchandising, promotions, product knowledge and upselling techniques.
• Monitor customer feedback and implement improvements to enhance the overall shopping experience.
• Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs.
• Assist in managing department receiving, including receiving shipments, stocking shelves, and conducting regular inventory counts.
• Monitor inventory levels and participate in inventory control activities to minimize out-of-stock situations and overstocking.
• Verify age identification for customers purchasing alcoholic beverages and train staff on proper age verification procedures.
• Assist merchandising in pricing recommendations and positioning of category products and product quantity to refine localized product assortment to reflect the neighborhood store.
• Maintain a clean, organized, and welcoming store environment.

Qualifications:

• 1+ years of retail leadership experience.
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Retail experience in retail spirits industry preferred.
• Knowledge of spirits products, brands, and industry trends.
• Possesses strong interpersonal skills to communicate with confidence to customers and team.
• Possesses strong organizational and time management skills.
• High school diploma or equivalent.
• Ability to lift up to 49 pounds.

Pay:

• Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
• CITY, STATE Salary Range: USD _______
• The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get itstuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.