Retail Producing Sales Manager

Job Opportunity

Serves as the direct sales manager of a Mortgage Loan Originator (MLO) team. Responsible for delivering superior growth and profit by executing on Truist Mortgage LOB strategic plans and initiatives.

Essential duties and responsibilities include achieving production goals through personal production as well as effective leadership, recruiting, retention, coaching, and developing a profitable sales team. Drive sales of mortgage loans by leading, communicating, and executing on a strategic plan that includes superior relationship management of internal and external COIs and coordinating sales activities with internal Truist partners; take an active role in business development efforts with MLO team. Ensure personal and team adherence to Truist Lending policies and procedures, including government regulations, secondary market requirements, acceptable compliance and quality control audit performance. Continuously improve client service quality by modeling and leading the adoption of digital client experience, technology, and managing the mortgage processes to enhance relationships with clients, COIs, and Truist teammates. Champion effective partnerships between sales team and operations, as needed assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. Stay up to date and knowledgeable of local real estate market conditions, mortgage product and process trends, and competitive position. Provide feedback and solutions, as needed or requested, regarding mortgage lending delivery capabilities.

Required qualifications include a bachelor's degree or equivalent education and related experience, 5+ years mortgage industry experience or experience in the financial services field, manages a team of 4+ Mortgage Loan Originators, strong understanding of mortgage lending, knowledgeable in all types of mortgage loans, excellent verbal, written, and communication skills, proven ability to recruit and retain productive, engaged teammates, registered and maintains an active Truist sponsored registration in the Nationwide Mortgage Licensing System and Registry (NMLSR) and has been assigned a unique identifier number in compliance with the federal S.A.F.E. act requirements.

Preferred qualifications include 2+ years management experience and prior experience with management of internal and external relationships and partnerships.

Other job requirements/working conditions include sitting, standing, walking, bending, lifting up to 25 lbs., visual/audio/speaking ability, manual dexterity/keyboarding, availability to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need, and travel up to 25%.

General description of available benefits for eligible employees of Truist Financial Corporation includes medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.