Retail Brand Ambassador - Intimates, Northshore - Full Time

Overview

Retail Brand Ambassador - Intimates, Northshore - Full Time Peabody, MA, United States

Compensation
Hourly Rate: $16.50 $20.28, based on job, location, and schedule

What You Will Do

• Provide an exceptional customer experience by ensuring the customer is always the priority
• Greet customers, make product recommendations, and upsell
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns
• Create and implement best practices to drive sales, turn, and gross margin above company average
• Build brand-specific clientele to support local marketing
• Execute vendor and non-vendor events to increase sales
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
• Be proficient in Macys point of sale systems and company devices to wrap up sales in a warm celebratory fashion
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

• Demonstrate ability to build relationships and convert customers into clients
• Energetic and positive attitude
• Possess vision and creativity
• Self-starter, able to work independently and as part of a team; must have excellent time management skills
• Ability to effectively communicate and present information to customers, peers, and all levels of management
• Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments
• Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Minimum 1 year previous selling or retail experience required

Essential Physical Requirements You Will Perform

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
• Frequent use of computers and handheld electronic equipment
• Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision
• Lifting and moving items weighing up to 30lbs

About Us

This is a great time to join Macys! Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Job Info

• Job Identification REQ_
• Job Category Stores
• Posting Date 09/16/2025, 05:22 PM
• Locations 210 Andover State Route 114, Peabody, MA, 01960, US