Retail and Catering Manager

Food Service Manager

Manages and provides operational leadership and managerial support in planning, organizing, staffing and controlling the day to day operational functions related to food production. Plans, organizes, coordinates and administers the activities of personnel who are engaged in delivery of food service and clinical nutrition care to ensure effective and efficient delivery of services and/or achievement of business results. Establishes protocols and practices, ensuring compliance with department, affiliate, operating unit, and/or system standards, policies and procedures and applicable laws and regulations. Takes a strategic and tactical approach in identifying best practices and standardizing workflows/processes, and developing plans of action to implement changes. Establishes and manages capital and operational budgets to achieve financial targets via effective utilization of personnel, resources and supplies. Develops and maintains a solid partnership with internal and external peers, leaders, and/or local/state/federal agencies to facilitate and collaborate on initiatives or issues resolution. Provides guidance and/or direct intervention in resolving challenging or complex situations.

Education:

• HS Diploma or General Education Diploma (GED)

Certification & Licensure:

• SS-Serve Save Certified
• Certified Dietary Manager Upon Hire

Typical Experience:

• 8 years recent relevant experience

Skills and Knowledge:

• Knowledge of food service production, administration, principles, and practices within a healthcare environment.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Thorough understanding of operations and workflows and how department's process/workflow impacts other department operations.
• Demonstrates understanding of business and operational requirements.
• Demonstrates ability to develop and manage a budget.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.
• Knowledge of emerging trends and how it impacts operations.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.
• General knowledge and application of medical nutrition therapy.
• Verbal and written communication, and interpersonal skills.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Demonstrates a customer service focus in all decisions and actions.
• Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.
• Working knowledge of wage and hour laws.
• Ability to read, write, hear and verbally communicate in English to the degree required by the job. Demonstrated ability to perform mathematical calculations, manage a budget and use Microsoft office Excel and Word programs.

Job Shift: Day/Evening/Night

Schedule: Full Time

Days of the Week: Variable

Weekend Requirements: As Needed

Benefits: Yes

Unions: No

Position Status: Exempt

Weekly Hours: 40

Employee Status: Regular

Pay Range is $51.82 to $77.73 / hour