Restoration Lead Technician - Crew Chief

Restoration Lead Technician

SERVPRO of Cowell Services, Inc. is hiring a Restoration Lead Technician!

SERVPRO of Cowell Services, Inc. offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

The Restoration Lead Technician/Crew Chief prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand, the crew chief demonstrates to customers and clients the company's Here to Help commitment. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. Training and development programs available, which can include industry certifications. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened!"

Key Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to production technicians and supervise their activities.
• Coordinate and perform production processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Position Requirements

• Effective written and oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.