Restoration Crew Leader

Company : Servpro

Location : St Charles, IL, 60174

Posted Date : 15 September 2025

Job Details

Restoration Crew Leader

SERVPRO of St. Charles City is hiring a Restoration Crew Leader!

SERVPRO of St. Charles City offers:

Competitive compensation
Superior benefits
Career progression
Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Crew Leader demonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key responsibilities:

Coordinate and perform production processes as scheduled and ensure quality control
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Communicate clear expectations to restoration technicians and supervise their activities
Document a detailed and accurate job file to support the services provided
Manage labor and consumable item usage on assigned projects
Communicate with restoration project manager and office staff on project progress and issues

Additional responsibilities:

Communicate and follow all OSHA guidelines for job safety
Manage assets by protecting and using equipment and materials properly
Coach and train restoration technicians

Position requirements:

Valid drivers license
Background check for no prior felony convictions
High school diploma/GED (preferred)
At least 1 year of experience in cleaning, restoration, or construction
Bilingual in Spanish and English is preferred
IICRC certification a plus, not required

Skills/Physical Demands/Competencies:

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

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