Restaurant Supervisor

Restaurant Supervisor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a people first culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did. Entertainers have included Kirk Douglas, Ella Fitzgerald, Joan Baez, Art Linkletter, Mary Tyler Moore, Burt Bacharach, Duke Ellington, Lillian Gish and B.B. King. The list of writers includes F. Scott Fitzgerald, J.D. Salinger, Sinclair Lewis, Carl Sandburg, Robert Frost, and Dr. Seuss.

Overview

We are looking for a motivated and enthusiastic Restaurant Supervisor with a positive, hands-on leadership style to support our management team and help create an exceptional experience for both guests and staff. The ideal candidate leads by example, keeps the team energized, and ensures smooth daily operations.

Key Responsibilities

• Support the Restaurant Manager in overseeing front-of-house operations and staff performance.
• Lead and motivate the team during shifts to maintain high service standards.
• Handle guest interactions with professionalism and a positive attitude, resolving issues quickly and graciously.
• Monitor cleanliness, organization, and presentation throughout the restaurant.
• Assist with opening and closing procedures, including cash handling and reporting.
• Help train new team members and reinforce company policies and service standards.
• Communicate effectively between front and back of house to ensure smooth coordination.
• Ensure compliance with all health, safety, and sanitation standards.
• Step into service roles as neededthis is a leadership role that also works on the floor.

What We Offer

Competitive hourly pay + tips (if applicable) or shift bonuses

Growth opportunities into full management roles

Team meal discounts and flexible scheduling

A fun, upbeat team environment built on respect, positivity, and professionalism

Qualifications

12 years of experience in a supervisory or lead server role in a restaurant or hospitality setting.

Strong interpersonal and leadership skills with a team-first, can-do mindset.

Excellent problem-solving abilities and a calm, confident demeanor.

Availability to work evenings, weekends, and holidays.

Familiarity with POS systems and basic restaurant operations.

Food safety certification (preferred but not required).

Compensation Range: $21.00/Hr. - $24.00/Hr. based on qualifications and experience.