Resort Pool Maintenance Technician

Resort Pool Technician

Saddlebrook Resort in Tampa is a premier luxury resort featuring 540 acres of stunning landscapes, two championship golf courses, 45 tennis courts, a world-class spa, and exceptional dining. With a AAA Four-Diamond rating, our resort offers top-tier hospitality, conference facilities, and elite sports training, making it a sought-after destination for guests and professionals alike.

The Resort Pool Technician ensures all pools, spas, and water features are safe, clean, and guest-ready at all times. This role manages water chemistry, mechanical systems, cleaning, and complianceminimizing downtime and delivering an exceptional guest experience.

Key Responsibilities

• Test and balance water (pH, free/total chlorine or bromine, alkalinity, calcium hardness, CYA); maintain daily logs and correct variances.
• Monitor/adjust ORP & pH controllers; maintain chemical feeders, salt systems, UV/ozone (as applicable).
• Execute contamination response and closures per state/local code and Model Aquatic Health Code (MAHC).
• Ensure compliance with health codes, OSHA, SDS/chemical labeling, PPE, and VGB anti-entrapment requirements; maintain safety signage and rescue equipment.

Mechanical Systems & Preventive Maintenance

• Operate and service pumps, heaters/heat pumps, filters (sand/DE/cartridge), valves, strainers, and backwash systems.
• Perform PMs, troubleshoot failures, and coordinate vendor service for major repairs; keep CMMS work orders up to date.
• Manage inventory and secure storage of chemicals; receive and stage deliveries safely.

Cleaning & Presentation

• Vacuum, brush, net, and tile-line clean pools/spas; skim and empty baskets; keep decks, drains, and equipment rooms clean and orderly.
• Inspect ladders, rails, grates, skimmers, and fittings; repair/replace as needed.

Guest Service & Communication

• Respond promptly to guest/operations requests; communicate closures/re-openings to Spa, Housekeeping, Front Desk, and Security.
• Support special events and seasonal openings/refresh projects.

Emergency & Safety

• Follow lockout/tagout; respond to chemical spills, leaks, and equipment failures; escalate appropriately.

Qualifications

• High school diploma or equivalent; trade/technical school preferred.
• 2+ years commercial pool/spa operations (hotel/resort or club preferred).
• CPO (Certified Pool Operator) or AFO required or obtained within 90 days of hire.
• Working knowledge of water chemistry, controllers, pumps, heaters, and filtration.
• Basic plumbing/electrical troubleshooting; ability to read schematics and MSDS/SDS.
• Proficient with CMMS and basic Microsoft 365; valid drivers license.

Knowledge, Skills & Abilities

• Strong safety mindset; consistent, accurate recordkeeping.
• Organized and proactive with excellent time management.
• Clear communicator; collaborates well across departments.
• Math competency for chemical calculations and dilution rates.

Physical Requirements

• Work outdoors in heat/humidity; frequent standing, bending, kneeling.
• Lift/push/pull 50+ lbs; climb ladders; handle chemicals with PPE.
• Ability to work near water and around mechanical equipment.

Success Metrics (KPIs)

• 100% health-department compliance; complete, timely logs.
• ?98% of tests within target ranges; minimal unplanned downtime.
• On-time PM completion; prompt response to service calls.
• Positive guest feedback and reduced water-quality incidents.

Compensation Range

The compensation for this position is $17.00/Hr. - $19.00/Hr. based on qualifications and experience.