Rental Management Trainee

Rental Management Trainee

The Rental Management Trainee is designed to be completed in 18-24 months and provides the incumbent general rental management training in addition to specific training in the areas of finance, operations, human resources, and sales/marketing. The incumbent will be assigned to operational and administrative tasks in support of location and regional management. This program is fast-paced and touches every aspect of the business unit.

Essential Functions:

• Handling the sales and process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationships and grow the current customer base

Additional Responsibilities:

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

Skills and Abilities:

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate intermediate required

Qualifications:

• Bachelor's degree required business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Travel: None DOT Regulated: No

Job Category: Operations and Support