Regional Director Community Living Services IN

Operations Manager

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

• Oversees all operations to include successful implementation of strategic and business plans, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes, employee relations and compliance with local, state, and federal law
• Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals
• Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders. Maintains awareness of funding source/client requirements and legislation that impacts business operations and liability
• Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures
• Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities
• Works directly with location Project Directors, and other support staff to identify and resolve any issues relevant to the efficient and successful operations of each location. Assists Project Directors in development of recruitment, retention and succession plans
• Oversees the development/enhancement of office systems/procedures to ensure effective operation and communication internally and with the corporate office
• Reviews/approves location policies based on the company's mission, care standards and business practices, and compliance with corporate policies and procedures
• Approves bid/contract development and submission, as necessary
• Ensures implementation of corporate initiatives and directives
• Other duties as assigned

Qualifications

• Bachelor's Degree in Business or Human Services required, Master's preferred
• A minimum of five years progressively responsible experience with the proven ability to effectively manage systems, processes, and people
• Experience in Work Force Services industry preferred
• Five plus years of supervisory experience with at least five direct reports
• Maintains relevant professional licensure/registration/certification in the state of practice, if applicable
• Demonstrates the experience or ability for strategic development and management at an executive level
• Able to travel locally and out of state

BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company's service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system.